Viewing 4 posts - 1 through 4 (of 4 total)
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  • April 13, 2016 at 4:57 pm #612942
    tylerdwyer21

    Hello, I visited my site today and it looks like there have been changes made, possibly from an update. I see that version 3.5 is now out but I am unable to update in the Update theme section. I need help to get this back to the way it was. I am currently running 3.4.7.

    Anything is appreciated! You guys always do an awesome job.

    • This topic was modified 8 years, 8 months ago by tylerdwyer21. Reason: Forgot to add IP, for FTP added another site with the same issue
    April 13, 2016 at 5:02 pm #612952
    Yigit

    Hey Tyler!

    Please try updating the theme manually via FTP – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Yigit

    April 13, 2016 at 5:06 pm #612960
    tylerdwyer21

    I don’t currently have access to an FTP client at work, and it is extremely important that I get this fixed for the dwyermgmt.com domain name. Is there anyway that you would be able to do that for me. I could definitely do it tonight, but I don’t want to have the site like this for that extended period of time.

    April 13, 2016 at 5:17 pm #612970
    Yigit

    Hey!

    You can insert your username and API key in Enfold theme options to receive auto updates. If that does not help, Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    If you do not have FTP access at the moment, i am afraid we cannot update the theme for you as well :/

    Cheers!
    Yigit

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