Viewing 6 posts - 1 through 6 (of 6 total)
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  • April 10, 2018 at 6:33 pm #939973
    digitalcrossover

    Hi Enfold support,

    I updated Enfold to the latest version, but my site immediately shut down. Below is the error message I get when I visit or try to access WP admin. My WordPress was also out of date (was going to update after Enfold), but I guess I should have updated WP first.

    Please let me know how I can fix this, much appreciated.

    “Warning: require_once(config-gravityforms/config.php): failed to open stream: No such file or directory in /home/digital/public_html/wp-content/themes/enfold/functions.php on line 491

    Fatal error: require_once(): Failed opening required ‘config-gravityforms/config.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/digital/public_html/wp-content/themes/enfold/functions.php on line 491”

    April 10, 2018 at 6:56 pm #939977
    Yigit

    Hey,

    Could you please try re-updating the theme via FTP and overwriting all files – kriesi.at/documentation/enfold/updating-your-theme-files/? If that does not help, please post FTP and WP admin logins here privately so we can look into it.

    Cheers!
    Yigit

    April 11, 2018 at 4:48 am #940183
    digitalcrossover
    This reply has been marked as private.
    April 11, 2018 at 11:07 am #940416
    Yigit

    Hi,

    It seems like you are using PHP version older than 5.6. I updated header.php file via FTP to make the theme compatible with PHP versions older than 5.6. Please review your website :)

    Best regards,
    Yigit

    April 11, 2018 at 4:32 pm #940546
    digitalcrossover

    Hey Yigit – thanks very much for your help, it’s great to be back up and running!

    I guess the PHP issue also had to do with WordPress being out of date, i’ll go ahead and update WP aswell.

    Thanks again, Enfold is the best!

    April 11, 2018 at 5:34 pm #940583
    Yigit

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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