Viewing 4 posts - 1 through 4 (of 4 total)
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  • July 11, 2017 at 2:44 pm #819368
    NeilJC

    Hi,
    As requested, here is the new thread.
    Updated Enfold this morning which hung on the installing 1/1 updates screen. Looked at our site to see a message ‘Template is missing. Standalone themes need to have a index.php template file. Child themes need to have a Template header in the style.css stylesheet.’

    I cannot see the Enfold options in the control panel either.

    Neil

    July 11, 2017 at 2:51 pm #819379
    Yigit

    Hey Neil,

    Please refer to this post – kriesi.at/documentation/enfold/updating-your-theme-files/ and try re-updating the theme via FTP. If that too does not help, please post FTP logins here privately.

    Best regards,
    Yigit

    July 11, 2017 at 3:01 pm #819394
    NeilJC

    Yigit,
    Before I follow the new instructions you have sent, you have not logged on to our site to take a look as previously suggested?
    Our website is down, caused by the update this morning and you are deflecting the issue by asking us to upgrade a different way?
    Neil

    July 11, 2017 at 3:13 pm #819404
    Yigit

    Hey Neil,

    No i logged in and checked the issue. That is why i recommended you to update the theme once again via FTP as currently some files seem to be broken and re-updating should fix them. If that does not help, we are going to need FTP logins to look further into the issue :)

    Cheers!
    Yigit

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