Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1280604

    Enfold site does not load after adding the MailChimp Newsletter API Key. Key verified fine. Restored prior to adding the key & all is fine, but can’t get the site to load after doing nothing but adding the key??

    #1281576

    Hey Michael9001,

    Thanks for the login details. Could you share the key your are trying to use in private, so that we can try it out on a local installation please?

    Best regards,
    Rikard

    #1281582

    Sure – Thank you

    #1282113

    Hi,

    Thanks for that. I check your key on a live test installation, and it’s working as it should there. Would it be ok if we try to add it again to your actual site? Please make sure that you have backups of the site, in case something should go wrong.

    Best regards,
    Rikard

    #1282209

    Sure, if you want to try adding it. I’ve done it a couple different times.

    #1282578

    Hi,

    Thanks for the update. I saw the same problem on my end after adding the key, and the problem is the SG Optimiser plugin. It creates problems when file compression is active under Performance in the theme options. I turned that off, and your site is loading fine after that.

    Best regards,
    Rikard

    #1282587

    I really appreciate you taking the time to look into that Rikard – Thank you!!

    #1282972

    Hi,

    Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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