Site crashes when manually enlarging and shrinking gallery images on mobile

Anyone???

Thanks for the response Ismael.

I’ve tried the theme’s default FB Like Widget but it’s not really what I’m looking for, for two reasons:

1) Showing the feed is important because it’s very dynamic, always being updated with relevant content and interesting photos. This gives the site (especially in my industry) an up-to-date feel as well as generating interest so people hang-out and continue to explore even further. Without the feed the widget is simply a link for people to leave and go to FB where they can see the feed (as well as other content but none typically more desirable for the visitor to seek out or want to view than the feed). And if someone absolutely wants to get to FB to see that content they can either click the link on top of the plugin/widget or they can click on the FB icon located in both the header and footer. And this leads to my second point…

2) I don’t particularly want an app/widget/link that directs potential clients away from my site when it’s only for something as simple as a feed (which seems to me like something that should be easy enough to have using a theme as popular and widely used as Enfold). I spend a lot time and money to get people TO my site and not direct them away for social proof that I should rather easily be able to give them.

I certainly appreciate the theme providing the FB Like Widget, but for the reasons above it would be really nice to have the feed. I thought I would give you guys/gals a chance to figure it out and better the theme before giving one of my developers a shot.

I’ve been using Enfold almost exclusively since 2013. It’s a great theme with people behind the scenes that have been doing a great job with it for a long time and I just want to let you all know I very much appreciate it :)

Brian

Are you using the default lightbox option from the theme?

Yes.

It’s possible that the default lightbox script is incompatible with the FB widget, or a line of code is causing it to crash, so using a different lightbox plugin or script might help fix the issue.

Agreed…as I mentioned I’ve tried 4 different plugins, very popular ones, and the problem persists with all of them.

Unfortunately, we can’t really know without a way to properly debug the issue. Have you tried connecting your phone to your laptop and debug the issue using the web inspector? An error should at least occur in the console before the page crashed.

No, I wouldn’t know where to start or have any idea of what I’m doing. It’s happening to me on two different iphone Xs, are you able to reproduce it on your device? If so, can you debug it?

Would it help if I gave you my login info?

This level of coding is above my level of understanding. I have someone that does a good bit of coding work for me and he can’t figure it out which is why I’m coming to you. I’m using the theme’s default lightbox and I’ve tried 4 different FB plugins that are all yielding the same issue which at this point is making me think it’s some code in the theme that’s causing it.

Thanks for the suggestion. I tried it but it didn’t help.

Disabled the lightbox plugin and tried it. Disabled the lightbox plugin and tried three of the plugins you listed. I’m currently using the masonry gallery but I also tried both the gallery and the horizontal gallery. Everything mentioned above continues to result in the same issue.

So after much troubleshooting I finally figured out what’s going on. The FB widgets’ (any of the at least 4 I tried) “timeline” apparently puts a large strain on my ios safari browser and tends to cause it to crash with the more content there is on the page. *Again, this only occurs when utilizing the timeline and not when just the header and link are present.* (I am only referring to my homepage, I have not been able to make any of my inner pages crash probably because there is relatively so little content on them.) Basically, the more content there is on the page, the more likely it can be crashed. When the timeline is off however and only the header and link are on the page, or when the widget is deactivated, I haven’t been able to make the page crash regardless of the amount of content I have. For example when the widget is active, even with as few as 10 images in the gallery I can cause it to crash. On the contrary when only the header and link are on the page, or when the widget is deactivated, even with all my 115 gallery images on the page I cannot cause it to crash. Based on that, it seems to me that the FB widget timeline is causing the crashing.

Originally I created this thread to try and get some help figuring out what was going on, but I kept posting updates with the thought that maybe this will help someone in the future if they encounter the same issue.

Thanks again, Ismael, for the responses :)