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Viewing 9 posts - 1 through 9 (of 9 total)
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  • September 16, 2014 at 5:37 pm #320014
    oligo11

    Hi,
    I delivered the following site to my clients this winter and everything worked fine since recently (http://www.cinemalerio.com or http://www.cinemalerio.com/test/). My client updated once a week without any pb until end of august. Back from holidays mid-September, she could not put any modification, nor suppression, nor create new content.
    I am totally unable to help her as I am facing this pb for the first time.

    Thank you for your fast reply.
    All the best
    Olivier

    September 16, 2014 at 6:53 pm #320064
    Yigit

    Hi oligo11!

    You are currently using an older version of the theme. Please update Enfold to the latest version 2.9.2 via FTP – http://vimeo.com/67209750

    Best regards,
    Yigit

    September 16, 2014 at 10:50 pm #320161
    oligo11

    Hi,
    I did the update but no changes.
    I tried to bring some modifications to a post, then update, but it stays with the previous post version.
    Best regards
    Olivier

    September 17, 2014 at 12:56 am #320192
    Devin

    Hi!

    Try doing a browser refresh 3-4 times and deactivating your active plugins. There were some editor code updates on WordPress side and not all plugins have been updated.

    Best regards,
    Devin

    September 17, 2014 at 9:49 am #320398
    oligo11

    Hi Devin,
    thanks for your fast reply.
    Unfortunately, there is no change as I can’t deactivate plugins, it just doesn’t work.

    Thanks for your quick help.
    Olivier

    September 17, 2014 at 11:48 am #320427
    oligo11

    Hi again,
    I just tried to install a new plugin WP BackitUp in order to sava database before trying to update to WP version 4.0. I can install the plugin but am unable to activate it.
    Thanks for not letting me down, this is a rel urgent matter for my client.

    Cheers
    Olivier

    September 17, 2014 at 3:17 pm #320535
    oligo11

    Sorry to insist, but I really need your help.ASAP.
    Thank you

    September 18, 2014 at 6:10 am #320904
    Ismael

    Hi!

    I was able to create a new page and edit existing ones. This is the new page: http://www.cinemalerio.com/test/test-paginas/

    Maybe your client is using old browsers.

    Cheers!
    Ismael

    September 18, 2014 at 9:01 am #320994
    oligo11

    Hi Ismaël,
    thank you very much. Yes, I just found that all the pb was because the database was full and needed to be upgraded.
    Thank you again.
    Cheers
    Olivier

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Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘Site almost fully blocked: can't modify or create content – Urgent help please!’ is closed to new replies.