Viewing 6 posts - 1 through 6 (of 6 total)
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  • February 18, 2021 at 12:06 pm #1281965
    ditteditte

    Hi,
    The image on single product pages sometimes get cropped like half of the bottom of the image is not visible. Se screenshot. When choosing one of the gallery images below the image fold out perfectly and the problem disappears. It only happens at certain viewport sizes.
    Can you help me figure out what the problem is?

    Another little problem is that sometimes when hovering the image it just zooms but hitting it from the right direction I get the option to open it in a lightbox. I would just like the lightbox option not the zoom function.

    February 20, 2021 at 3:48 am #1282357
    Rikard

    Hey ditteditte,

    The screenshot seems to be deleted, could you upload and link to it again please?

    Best regards,
    Rikard

    February 22, 2021 at 11:15 am #1282753
    ditteditte

    Sorry – it shoud be there now.

    February 24, 2021 at 4:38 pm #1283446
    Ismael

    Hi,

    Thank you for the update.

    The whole image shows when we resize the browser and it seems to be an issue with the lazy loading option. What happens when lazy loading is disabled? You may also need to temporarily disable file compression and the cache plugin while testing.

    Best regards,
    Ismael

    February 25, 2021 at 9:53 am #1283611
    ditteditte

    Thank you for your assistance! It was the Lazy Loading option that caused the problem.

    February 26, 2021 at 7:22 pm #1283949
    Victoria

    Hi ditteditte,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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