Single Event layout problem with version 5.5

Hi,
Thank you for your patience and for the login to your site, I moved the login above to the Private Content area and found that it was a membership login with no backend access so I have limited ability to determine what issue you are having. I tried to research your previous posts and replies but couldn’t figure it out. So I installed The Events Calendar v5.5.0.1 on a demo server and imported an official demo file from the plugin site, and used some of your images as their demo didn’t include images, and the layout of the Single Event seems fine to me?
Naturally, the css is not exactly the same but I don’t see anything major in terms of a layout issue, perhaps you can explain further?
I do note that it looks like you are also using some other plugins or customizations, so I’m not sure if this also has a bearing on the issue you are experiencing, have you tested without your other plugins or customizations?

Best regards,
Mike

Hi,
Thank you but unfortunately, an editor profile doesn’t allow me to see the options for plugins, appearance, tools, settings, nor any of the Enfold theme options.
But that is ok because as this is your live site and seeing the issue requires the Events Calendar plugin to be updated it would be better for you to create a staging site so your live site will remain live and un-touched, I believe you have done this before so perhaps this would be the best approach.
When you look at the layout of the Single Event page on my demo site do you see the error that you are referring to? Other than minor css differences I don’t see any layout issues between your current old version and my new version.

Best regards,
Mike

Hi,
Sorry I didn’t realize you were using a “staging plugin”, I thought you were using your webhost options for creating a staging site, which is much better, are you using cPanel? How to Deploy a Staging Site With cPanel
So comparing your Single Event page and mine are the same, so perhaps it is something else causing the issue? I would still like to see the error it would help me understand better.

Best regards,
Mike

Hi,
Thank you for the feedback, I installed the Enfold Church Demo on my demo server and was able to match the single event pages with the latest Events Calendar plugin by disabling the Use updated calendar designs option in the Events Settings > Display > Basic Template Settings options.
Please check the link in the Private Content area and try this on your site.

Best regards,
Mike

Hi,
I was not aware that this was the feature that was causing your issue, I will submit this info to the dev team, thank you for your patience.

Best regards,
Mike