Viewing 22 posts - 1 through 22 (of 22 total)
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  • #1409546

    Whats up?

    #1409615

    Hey daves1997,

    Where can we see the problem you are having?

    Best regards,
    Rikard

    #1409623
    #1409625

    login below

    #1409688

    Any one there? This is urgent!

    #1409954

    Hi,

    Sorry for the late reply. What happens if you temporarily deactivate all plugins?

    Best regards,
    Rikard

    #1409993

    Is this a delay tactic
    staging site works fine.Just

      does not have updated info
    #1410000

    Hi,

    If your staging site is working as it should, then maybe you could simply overwrite your production site with that? Or you could compare what is different between the two sites, then it’s likely that you will find the problem.

    Best regards,
    Rikard

    #1410001

    did that and could not see difference. checked css etc

    #1410021

    It is still not fixed after nearly a week

    #1410033

    Hi,

    Thanks for the update. What exactly is not fixed? If you can’t find the difference between your staging and live site, then maybe you could try rolling back a backup on your live site?

    Best regards,
    Rikard

    #1410074

    you have a logon. what have you done

    #1410127

    Hi,

    Thanks for the update. Did you try the advise I posted earlier in this thread?

    Best regards,
    Rikard

    #1410153

    Turn this over to mike. He fixes things first time all the time. You have done nothing. give him temporary login below

    #1410230

    Hi,
    Thanks for your patience, I believe the error is related to the old versions of the header.php and footer.php in your child theme, we don’t recommend adding these files to your child theme as it is the top reason for errors after updating. Please remove these two files via FTP, we can not remove these files with the WordPress login.

    Best regards,
    Mike

    #1410239

    remove header.php and footer.php ?
    not sure this is correct as the staging site works correctly

    #1410242

    Hi,
    Perhaps the staging site has not been updated? Please include an admin login to the staging site also.

    Best regards,
    Mike

    #1410245

    I took header,footer code from staging site and placed it in active site. seems to have solved the immediate problem.
    however real estate listings on bottom have huge blue column b4 the listings actually show.?

    #1410252

    Hi,
    I still recommend removing the header.php & footer.php from your child theme, otherwise you will experience this error in the future after an update.
    I assume that you only use these for your Google Analytics code, so instead add your header code to this function in your child theme functions.php:

    add_action('wp_head','add_custom_header_code');
    function add_custom_header_code(){
    	?>
    <script>
      //add header code here
    </script>
    	<?php
    }

    and your footer code:

    add_action('wp_footer','add_custom_footer_code');
    function add_custom_footer_code(){
    	?>
    <script>
      //add footer code here
    </script>
    	<?php
    }

    Best regards,
    Mike

    #1410263

    I have lots modifications in child theme header

    #1410265

    Hi,
    I’m just tring to help you avoid future issues, I looked at the blue sections with the prices I don’t know what might be acusing this, but if you include an admin login to the staging site also I could compare the two.
    I assume that this looks correctly on your staging site.

    Best regards,
    Mike

    #1410268

    no. listings are only on one site.
    close this for now. TKS!

Viewing 22 posts - 1 through 22 (of 22 total)
  • The topic ‘Sidebar on Bottom this morning’ is closed to new replies.