Viewing 4 posts - 1 through 4 (of 4 total)
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  • February 25, 2019 at 12:36 am #1071058
    BierPlus

    Hi there,

    I have an immense problem that I have no solution of so far, which is that on one product I cannot see the sidebar on Product 1.

    Could you please help me here?

    Thank you very much in advance.

    Best regards
    Patrick

    • This topic was modified 5 years, 10 months ago by BierPlus. Reason: fixed one of the problems, the other with the sidebar still exists
    February 27, 2019 at 6:06 am #1072160
    Ismael

    Hey BierPlus,

    Thank you for using Enfold.

    The Appearance > Widgets > “Single Product Pages” widget area is currently empty. You have to add some widgets there.

    Best regards,
    Ismael

    February 27, 2019 at 10:45 am #1072231
    BierPlus

    Hi Ismael,

    thanks for your reply.

    Do you have the slightest idea why this is empty? I did not change anything and on all the other products it seems to work (e.g. in private content).

    Anyhow I edited the widget area again and now it’s been shown. So from the technical side the issue is solved. However, I still have no idea why the widget was gone in the first place. But I guess without further information I might not be of service to you.

    Thank you very much for your support.

    Best wishes
    Patrick

    • This reply was modified 5 years, 10 months ago by BierPlus.
    March 1, 2019 at 3:54 am #1072839
    Ismael

    Hi,

    o you have the slightest idea why this is empty?

    Sorry, we have no idea why it would be empty, but the reason is more likely unrelated to theme. Anyway, I’m glad it’s all good now. Let us know if you encounter another issue.

    Best regards,
    Ismael

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