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  • #266736

    I’m building a site with Enfold and one of the pages will not display sidebar items. All other pages have sidebar items showing and I have used the same page settings. Help would be most appreciated please.

    Thanks, Gerry

    • This topic was modified 10 years, 7 months ago by iNetco.
    #267031

    Hi,

    Can you post a link to that Page please?

    Regards,
    Josue

    #267185
    This reply has been marked as private.
    #267784

    Hey!

    The sidebar nav only shows when your page is actually part of a child:parent relationship. For example if you set the Projects 1 to be a child of Project then they would both have an automatic sidebar navigation show up for that tree.

    Otherwise you can create a custom menu and add it to the widget area for those pages. Then make sure that the sidebar for that page is displaying the widget area you want and have the menu added to.

    For the slideshow, I would suggest not using the LayerSlider if all you want is a simple static slideshow. I’ve seen lots of issues with it when there are no actual layers being used and this seems like that is probably what is happening. Instead use the fullwidth slideshow on that page and it will let you use the same static images but without all the LayerSlider scripts loading in.

    I’m getting no flickering or issues with the other pages on my end but typically if you are having an issues that isn’t the norm you can start by deactivating all active plugins and seeing if there is a conflict with one of theme and the theme.

    Cheers!
    Devin

    #268237

    Hi Devin,

    Thank you for support.
    Sidebar
    The issue I’m having with sidebar is not related to navigation, I’m not trying to achive sidebar navigation. The problem with the page that I described to you was that the sidebar widget content that is showing on the other pages is not showing on the page http://www.rachelcochrane.com/?page_id=35

    —————————————————————————————————————————
    Slider Problem
    I have tried your solution but so far the problem is not solved as the slider you mentioned distorts the images, the other available sliders also distort the images.

    ——————————————————————————————————————————
    Firefox – Problem with layout:
    I’ve tried deactivating all plugins without success, the problem occurs in Firefox but not in Chrome. I’m using the latest version of Firefox.
    I’ve emailed you an image showing the problem.

    Thanks, Gerry

    #268248

    I tried to email an image showing the problem above but the email bounced, do you have an email address that I could send to?

    Thanks, Gerry

    #268413

    Hey!

    Thank you for the info.

    We tested the page and found out that the fullwidth easy slider at the very bottom of the page is causing the issue. We removed it for now and if possible recreate the slider again from scratch. Let us know if the issue with the sidebar persists. Regarding the image slider size, suggested image size that you need to upload is 1500x500px for pages with a sidebar or you can try to edit functions.php. Find this code on line 101:

    $avia_config['imgSize']['entry_with_sidebar'] 	= array('width'=>710, 'height'=>270);		                 // big images for blog and page entries
    

    Adjust the width and height attribute then set the crop parameter to false.

    $avia_config['imgSize']['entry_with_sidebar'] 	= array('width'=>710, 'height'=>270, 'crop' => false);		                 // big images for blog and page entries
    

    Regenerate the thumbnails using this plugin: http://wordpress.org/plugins/regenerate-thumbnails/

    Best regards,
    Ismael

    #268532

    Hi support,
    Thank you for getting back to me. would it be possible in your replies for to separate your responses to each issue so that we can be clear which issue you are dealing with and that each issue has been addressed.

    Sidebar Issue
    I have solved this with a work around solution for now.
    ————————————————————————————————————————————————————————-

    Slider Problem
    I would have hoped to be able to configure an alternative slider within the slider settings without having to edit php files. The problem with the Layer Slider is only happening in the Chrome browser, it works fine in Firfox. The Layer Slider would be the preferred solution as the alternatives are not good and will require me to change the design or employ a developer, I would prefer if were able to provide a solution to the problem in Chrome to fix this.
    ————————————————————————————————————————————————————————————————–
    Firefox – Problem with layout:
    Could you please respond to this issue? I’ve tried deactivating all plugins without success, the problem occurs in Firefox but not in Chrome. I’m using the latest version of Firefox. If you are able to provide me with an email address I will send you a screen shot of the issue.

    #269975

    Hi support, could you help with the problem I have with broken layout in Firefox please?
    I’ve tried deactivating all plugins without success, the problem occurs in Firefox but not in Chrome. I’m using the latest version of Firefox. If you are able to provide me with an email address I will send you a screen shot of the issue.
    Problem is on the following pages:
    http://www.rachelcochrane.com/get-writing/

    http://www.rachelcochrane.com/reach-out/

    http://www.rachelcochrane.com/listen-up/

    The layout on these pages is OK in Chrome.

    #270562

    You can add an image to any image hosting service and then put the link here. As is, I’m still seeing no issue with FF on those pages.

    For the slideshow issue, if you are using a static slideshow then LayerSlider is a waste. Its added code and extra files for no benefit. If you are expecting it to behave in a way where the background image is going to be workable as the only part of a slide there isn’t much we can do to help other than to suggest using an alternative or to change the way you have the slideshow set up. It is not a flexible plugin unless you are working within its own constraints and as its designed/intended to be used.

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