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Hi,
I’m trying to use the Gutemberg “shortcode” block to insert a shortcode used by a plugin.
I’ve tried in different ways but the shortcode I insert is rendered as it is (like this: “[shortcode-text]”) rather than rendering the right content.
This problem happens both in posts with the default template, and posts with a custom template.Please note that I’ve tried 3 different plugins (to exclude that there was a problem in the plugin itself). I tried to do the same in a website that doesn’t use Enfold and everything works normally, so I was wandering what is causing this issue.
Thanks.
Luca
Hi Victoria,
in the screenshot attached you can see that before the H2, there is a shortcode that doesn’t get renderd ( [toc] ).
It should be a table of contents.Kind regards
Luca
Hi Luca,
Thanks for clarifying.
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi viaggiareverde,
Please switch to the Classic editor in the Theme options and see if the issue persists.
Best regards,
VictoriaHi,
I found out that the problem was in the way I was calling “the_content()”, inside a custom template. Both plugins I was trying requires that the post content get called just using the template tag “the_content();”.That solved the issue. Hope it can be helpful for other readers.
Thanks anyway for your support.
Have a nice day.
Luca
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