Shortcodes do not seem to work

where do you like to use the shortcodes.
On default the shortcode usage isn’t activated for all places.
you can activate f.e. shortcode use on content or on widgets via child-theme functions.php:

add_filter('widget_text', 'do_shortcode');
add_filter('the_content', 'do_shortcode');

I’m having a similar issue. I’ve installed the Subscribe & Download plugin and non of the shortcodes it generates display in either posts or pages. The default WP contact form short code apepars to work on a page and post, but not this one.

Link and credentials sent along.

can you check if the code above works for you.
open the parent theme functions.php and insert that code just in that place where the comment is:

/*
 *  register custom functions that are not related to the framework but necessary for the theme to run
 */

nearby lines 772ff

just before:

require_once( 'functions-enfold.php');

A child theme is not so hard to install. There are good instructions for this in the Enfold online documentation.