Shortcode Issues

Hi there,

I’m trying to put a plugin’s shortcode into my page using the Advanced Layout Editor. The first end of the shortcode is fine, but when I try to add the closing shortcode, it doesn’t register. When I publish the page, I see the closeing shortcode brackets showing on the page.

Please see attached screenshots for what I’m talking about.

Any ideas on how to correct this? When I switch to the Default Editor view, the shortcodes register fine and the content displayed between them shows to the proper people, but I don’t want to use the Default Editor if possible. I’d like to use the Advanced Layout Editor.