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  • #1417023

    Hi support team,

    I’m using latest Enfold with WooCommerce on WordPress 6.3, when I mouse hover over the cart shopping item (after add to cart) I don’t see the correct preview. This cart preview however is working fine while using Appearance -> Customize option from WordPress menu.

    Please see attached screenshots:

    Working correctly with Appearance -> Customize View
    https://drive.google.com/file/d/1AaADLOZCkAk2QkUupLR3CxkCoInbOwHU/view?usp=sharing

    Not working in normal view
    https://drive.google.com/file/d/1r8z53ht19v2NtvkxDmlcrtffU2O2vhGV/view?usp=sharing

    I disabeld “Enable AJAX add to cart buttons on archives” option in woocommerce settings. I tested this also with different resolutions and browsers, as well as changing “Header Shopping Cart Icon” in Shop Options of Enfold settings menu without success.

    Ismael from the support team advised me to disable file compression as well as cache plug in (did not fix the issue). He also asked me to open a new topic for this issue (here is the original post: https://kriesi.at/support/topic/shopping-cart-preview-on-hover-does-not-work/ )

    Thanks for your help!

    #1417115

    Hey NonSuch,

    Thank you for opening a new thread.

    The issue with the cart container has been resolved in the latest version (5.6.5) of the theme. However, we’ve just noticed that your site is currently running an older version (5.6.2). Please update the theme to the most recent version, toggle the file compression settings again, and then make sure to clear the cache afterward.

    Best regards,
    Ismael

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