Viewing 10 posts - 1 through 10 (of 10 total)
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  • September 5, 2013 at 8:09 am #29044
    jackyking

    Hi,

    I created a test product and it can be seen at http://acutta.com/template/?post_type=product. After adding it to the cart, the shopping cart shows up in the upper right corner as expected. However, when I move mouse over to the cart, it does not show any details like the demo site would show. Furthermore, if I switch to another page, the shopping cart icon goes away and would not show up anymore.

    Can you please help take a look and see what I may have missed or mis-configured for the shopping part?

    thanks,

    September 6, 2013 at 3:17 pm #139542
    Devin

    Hi yukanl,

    Your cart data isn’t staying saved which is why it doesn’t show across other pages and why when you hover over the cart it doesn’t show any data (since the cart is actually empty).

    I’m not sure what the issue is but I think it has something to do with the way WooCommerce saves cart data. WooCommerce support or documentation may have some troubleshooting tips for server side settings you can try in addition to testing WooCommerce without any other active plugins running.

    Regards,

    Devin

    September 8, 2013 at 9:03 am #139543
    jackyking

    Hi Devin,

    I didn’t do any extra configuration, only used what was installed by default. It was not displaying since the beginning, just that I didn’t get a chance to check and to raise this issue until now.

    Could you help check what might be wrong with the configuration? I can give you admin access to the site.

    Thanks,

    September 9, 2013 at 7:47 am #139544
    Dude

    Hey!

    Please create me a wordpress admin account and send me the login data to: (Email address hidden if logged out) – I’ll look into it.

    Regards,

    Peter

    September 9, 2013 at 9:22 am #139545
    jackyking

    Sent. Please check your email.

    Thanks again!

    September 10, 2013 at 7:41 am #139546
    Dude

    Hi!

    Problem found. The http://wordpress.org/plugins/woocommerce-multilingual/ breaks the woocommerce.min.js script and this error also affected the ajax cart.

    Best regards,

    Peter

    September 10, 2013 at 8:12 am #139547
    jackyking

    Hey!

    I have opened a case with WPML and they are looking into it. I have opened a case with WPML and they are looking into it.

    Thank you for the prompt response!

    September 11, 2013 at 4:29 pm #139548
    Devin

    Let us know if you hear anything back on it.

    Regards,

    Devin

    September 12, 2013 at 6:31 am #139549
    jackyking

    Hi Devin,

    I just got a new release from WPML and it looks like it fixed the js problem. However, I found a new issue, this time is with the Search form. It is not showing the search form anymore after clicking on the magnifier. Please help take a look at http://acutta.com/template/?page_id=2469&lang=zh-hans.

    thanks,

    September 13, 2013 at 4:40 pm #139550
    Dude

    Hi!

    You can try the fix Kriesi posted here: https://kriesi.at/support/topic/search-broken-on-the-events-calendar-pro-calendar-pages#post-137640

    Best regards,

    Peter

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