Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • August 18, 2017 at 7:36 pm #841006
    sailentpooN

    Hello,

    There is a problem with my shopping cart icon when browsing with Firefox. When i clicked “Add to cart” button, the the shopping cart icon did not show up how many products I have added. I would like to know how to solve this issue.
    Thanks,
    Anthony

    August 19, 2017 at 8:11 am #841191
    Rikard

    Hey Anthony,

    Could you try updating the theme to the latest version (4.1.2) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    August 25, 2017 at 1:51 am #843756
    sailentpooN

    Hello Rikard,

    I just updated to latest version (4.1.2), but the problem is still there…. Any need to amend the coding?
    Thanks
    Anthony

    August 27, 2017 at 4:31 pm #844539
    sailentpooN

    Hello,
    Besides the previous shopping cart icon issue when browsing with Firefox. There is a another problem about the shopping cart with the Safari browser. The problem is that after adding the product to cart and then click to the cart page, the shopping cart is just empty. Could you help me fix both issues?
    Thanks a lot. Anthony

    August 29, 2017 at 5:44 am #845188
    Ismael

    Hi,

    The cart number is displaying on Firefox. I added one product to the cart.

    // http://imgur.com/a/8i46G

    Best regards,
    Ismael

    August 30, 2017 at 6:19 am #845608
    sailentpooN

    Hello,
    For Chinese language site, shopping cart number icon seems successfully showed up on the homepage using Firefox, but when clicking into other product page, the number icon disappeared. Following is the link with video showing the problems in Chinese language site.
    https://drive.google.com/file/d/0B9lY2ZwdAX6SVGdwMVlHVnNPV3c/view?usp=sharing

    For English language site, cart number icon did not show up on the homepage.
    Here is the link with video showing the problems in English language site
    https://drive.google.com/file/d/0B9lY2ZwdAX6ScWFxOFpyd1k0WHc/view?usp=sharing

    Besides the issue when browsing with Firefox, there is a another problem about the shopping cart with the Safari browser. The problem is that after adding the product to cart and then click to the cart page, the shopping cart is just empty.

    Thanks for your help
    Anthony

    September 1, 2017 at 9:01 am #846702
    Ismael

    Hi,

    Please edit the config-woocommerce > woocommerce-mod.js, look for this code around line 128:

    if( ( empty.length > 0 ) && ( 'undefined' !== typeof event ) )

    Replace it with:

    if( empty.length > 0 || 'undefined' !== typeof event )

    Please remove the browser cache or hard refresh before checking the page.

    Best regards,
    Ismael

    October 7, 2017 at 4:34 pm #861388
    sailentpooN

    Hello,

    I have tried to replace the line, but seem it doesn’t work…..another other solution?
    thanks for help
    Anthony

    October 16, 2017 at 4:02 am #864605
    Ismael

    Hi,

    Could you provide the FTP details in the private field so that we can test it?

    Best regards,
    Ismael

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.