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  • January 8, 2021 at 11:25 pm #1271164
    grassifrancesca

    Hi,

    Since I added the Polylang plugin to my website the shop page doesn’t work anymore.
    The page is empty and doesn’t show any product.
    I tried to deactivate and re-activate, I checked all the setting and all seems correct.

    Any change you can help me with this?
    http://www.isenzacuccia,it

    Many thanks

    January 13, 2021 at 5:10 am #1272019
    Ismael

    Hey grassifrancesca,

    Thank you for the inquiry.

    It might not be working correctly because the site contains or is still using an older version of the theme. Please try to update the theme from version 4.5 to the latest version, which is 4.7.6.4. After the theme update, try to disable the Performance > File Compression settings temporarily. Let us know if that helps.

    Best regards,
    Ismael

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