Viewing 18 posts - 1 through 18 (of 18 total)
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    Posts
  • January 13, 2015 at 11:30 pm #379179
    elames

    On this page: http://sharprockvineyards.com/wp/product/cabernet-franc/

    The code for the image shows this style. But I set the image size in Woo Commerce as 300 x 300. I regenerated my thumbnails. Why is it still the this size. It is too large.
    What else should I do?
    Thank you!

    element.style {
    left: 0px;
    top: 5px;
    overflow: hidden;
    display: block;
    height: 387px;
    width: 397px;
    }

    January 14, 2015 at 9:01 am #379322
    Ismael

    Hi elames!

    Thank you for visiting the support forum.

    Still, the site is not loading. I’ll ask the rest of the support team to check. Try to change the product image size on WooCoommerce > Settings > Products > Product Image Sizes.

    Best regards,
    Ismael

    January 14, 2015 at 3:14 pm #379424
    elames

    I have no idea why you can’t see the site unless my hosting company blocks your country IP??? You have looked at the site before fine.
    Thank you

    January 14, 2015 at 5:56 pm #379592
    Andy

    Hi!

    did you already clear your browser cache? How did you regenerate your thumbnails? Try to use this plugin: https://wordpress.org/plugins/regenerate-thumbnails/

    I can’t open your website:

    Regards,
    Andy

    January 14, 2015 at 7:19 pm #379677
    elames

    Hmmmm strange…something is going on with the server I guess. Yes I cleared cache, Yes I regenerated thumbnails.

    January 15, 2015 at 2:51 am #379841
    Andy

    Hi!

    let us know when your website is working again.

    Best regards,
    Andy

    January 15, 2015 at 3:05 am #379851
    elames
    This reply has been marked as private.
    January 15, 2015 at 3:50 am #379859
    Andy

    Hey!

    well, I am currently located in Peru and Ismael is located in Philippines, so I don’t think it’s any IP problem.

    Regards,
    Andy

    January 15, 2015 at 3:13 pm #380028
    elames
    This reply has been marked as private.
    January 15, 2015 at 4:21 pm #380055
    Yigit

    Hey!

    Your page loads on my end. Please try regenerating thumbnails using this plugin – https://wordpress.org/plugins/regenerate-thumbnails/

    Best regards,
    Yigit

    January 15, 2015 at 4:35 pm #380076
    elames

    Great. I did regenerate thumbnails several times.

    January 15, 2015 at 4:43 pm #380087
    Yigit

    Hey!

    Do you mind creating a temporary admin login and posting it here privately?

    Regards,
    Yigit

    January 15, 2015 at 4:47 pm #380094
    elames
    This reply has been marked as private.
    January 15, 2015 at 6:09 pm #380225
    elames
    This reply has been marked as private.
    January 15, 2015 at 6:11 pm #380227
    Yigit

    Hey!

    Do you now mind posting a temporary admin login? So we can look into it

    Best regards,
    Yigit

    January 15, 2015 at 6:22 pm #380241
    elames
    This reply has been marked as private.
    January 15, 2015 at 6:30 pm #380255
    Yigit

    Hi!

    Please add following code to Quick CSS 

    .single-product-main-image { width: 26%; }

    Best regards,
    Yigit

    January 15, 2015 at 7:19 pm #380306
    elames

    Solved.Thank you!

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