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Viewing 14 posts - 1 through 14 (of 14 total)
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    Posts
  • March 22, 2019 at 4:18 am #1081716
    nickgin

    Hello Sirs,
    I have read many posts regarding to the Shop banner image.
    Unfortunately, none of them helped me.
    Could you tell me in which dimension, I have to upload an image in order to be fine, without been stretched or been blurred?
    I don’t mind about parallax effect, If you think, it’s better to remove it.
    I would like the image to be from edge to edge and responsive in mobile devices.
    I would really appreciate, if you could help me.

    Url: https://zoomit.gr/wordpress_2/store/

    Thank you in advance.

    Best regards,
    Nick

    March 27, 2019 at 12:30 am #1083302
    Basilis

    Hey nickgin,

    Please try 1900×1200 it should be resized properly afterwards.

    Best regards,
    Basilis

    April 2, 2019 at 1:32 am #1085774
    nickgin

    Hi Basilis

    Thank you for your support.

    I don’t know, why the image is displaying like this:
    https://prnt.sc/n655gu

    The resolution is 1900×1200

    I am looking forward to your news.

    Best regards,
    Nick

    April 3, 2019 at 6:37 pm #1086647
    Victoria

    Hi Nick,

    How are you adding that image there?

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    April 5, 2019 at 3:54 am #1087316
    nickgin

    Hello Victoria,

    Thank you for your quick reply. I really appreciate it!

    I inserted that image from Shop Options tab –> Shop Image Banner
    I am sending you the credentials in the private box.

    I am looking forward to your news.

    Best regards,
    Nick

    April 8, 2019 at 1:13 pm #1088254
    Victoria

    Hi Nick,

    Can you please create a separate account for us and set it to English?

    Best regards,
    Victoria

    April 8, 2019 at 6:07 pm #1088394
    nickgin

    Hi Victoria,

    Yes, of course!
    It has been set to English.

    I am looking forward to your news.

    Best regards,
    Nick

    April 12, 2019 at 6:15 pm #1090108
    Victoria

    Hi Nick,

    Thank you. I do not see where you added the image, can you please specify where you added the image, I cannot seem to find.

    Best regards,
    Victoria

    April 12, 2019 at 6:25 pm #1090116
    nickgin

    Hi Victoria,

    Thank you for your support!
    Please see the screenshots:
    https://prnt.sc/nb46wd
    https://prnt.sc/nb47ss

    Link: https://zoomit.gr/wordpress_2/store/

    Best regards,
    Nick

    April 14, 2019 at 9:43 pm #1090751
    Victoria

    Hi Nick,

    Thank you.

    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
#av_product_description .av-parallax-inner.av-parallax-woo {
	 background-size: cover;
    min-height: 325px;
}

    If you need further assistance please let us know.

    Best regards,
    Victoria

    April 16, 2019 at 2:31 am #1091176
    nickgin

    Hi Victoria,

    Thank you so much for your excellent support!
    As you can see in the following screenshot, it zooms one part of the photo,
    https://prnt.sc/ncgjmd
    but I would like the photo to be displayed as a whole, as I upload it.
    That’s the original photo: https://prnt.sc/ncgkpg
    The resolution of the photo is: 1900×1200 as Basilis suggested.
    Please you can disable also the parallax effect.

    I am looking forward to your news.

    Best regards,
    Nick

    April 16, 2019 at 7:26 pm #1091638
    Victoria

    Hi Nick,

    It is built to have the parallax effect and so it shows part of the image and slides over the image.

    Best regards,
    Victoria

    April 28, 2019 at 2:43 pm #1095028
    nickgin

    Hi Victoria,

    Thank you for your support! I really appreciate it.

    You mean that my image cannot be displayed as a whole, as it is?
    I simply would like my image to be displayed as I upload it.
    In your demo, I can notice that the image is been displayed in full width without any zoom… how can it be done?
    https://kriesi.at/themes/enfold-shop/shop/

    I am looking forward to your news.

    Best regards,
    Nick

    April 29, 2019 at 7:31 pm #1095452
    Victoria

    Hi Nick,

    The image there has to have a parallax effect.

    Please try adding this css:

    
.av-section-color-overlay-wrap {
	min-height: 350px;
}

    Best regards,
    Victoria

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