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Viewing 10 posts - 1 through 10 (of 10 total)
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  • November 2, 2022 at 4:47 am #1371011
    Annedesign

    Hi, I recently added some new products to a shop and on the category pages, the images are suddenly more square, even though I have set them to a custom size. The previously loaded images are fine – just the new ones are wrong so the on-page display looks bad. I think it happened after an Enfold update some weeks ago. Page link illustrating this in private content below – scroll down to lower products to see wrong size image. Also a link to a new Christmas category where all images are the wrong square size. Using latest version of Enfold and WordPress. I can supply log-in if needed. Thanks, Anne

    November 3, 2022 at 4:42 am #1371178
    Ismael

    Hey Anne,

    Thank you for the inquiry.

    You can add this code in the functions.php file to adjust or replace the default thumbnail used in the shop catalogue.

    add_filter( 'avf_wc_before_shop_loop_item_title_img_size', 'avf_wc_before_shop_loop_item_title_img_size_mod', 10, 1 );
function avf_wc_before_shop_loop_item_title_img_size_mod( $thumbnail_size ) {
    return 'woocommerce_thumbnail';
}

    Please make sure to purge the cache and do a hard refresh after adding the filter.

    Best regards,
    Ismael

    November 3, 2022 at 4:46 am #1371179
    Annedesign

    Hi, thanks but I am not using a child theme and would have to keep updating that code? I don’t as a rule get into adding php code as I’m not confident with it.
    Not sure why the sudden change – all was fine before. It will probably affect 3 shops I manage which is quite worrying. Is there not going to be a fix for this? I can send a log in if you need to look further.
    Thanks – always appreciate your help, Anne.

    November 3, 2022 at 9:54 am #1371190
    Nikko

    Hi Anne,

    You can add the code by using this plugin: WPCode – Insert Headers and Footers + Custom Code Snippets – WordPress Code Manager if you don’t want to use a child theme. Also, we can help you with adding the code.

    Best regards,
    Nikko

    November 12, 2022 at 2:58 pm #1372301
    harucovert

    Hi, I’m having the exact same problem. Just added the code you mentioned but that’s not giving any result.
    is there another solution?
    Best Regards,
    Hajé

    November 12, 2022 at 6:05 pm #1372314
    Rikard

    Hi Hajé,

    Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

    November 14, 2022 at 7:10 am #1372470
    Annedesign

    Hi, sorry for the delay – my last reply did not send!
    So I installed the plug-in and added the code snippet – just wondering if you can please tell me what location to select? Any other settings I need to konw – I’m new to this. And I assume its set as an HTML snippet?
    Thanks, Anne

    November 16, 2022 at 12:55 pm #1372753
    Mike

    Hi,
    You should use the PHP Snippet and ensure that you have it set to Active
    2022-11-16_001.png
    Then make sure to purge the cache and do a hard refresh after adding the filter.

    Best regards,
    Mike

    November 17, 2022 at 3:02 am #1372874
    Annedesign

    Thank you very much – that works perfectly. I’ve fixed 2 website’s displays already.
    I had wondered if I needed to select a location under Insertion’ – it is currently set to ‘Run everywhere’ so I guess that’s correct?
    Brilliant support as always from Enfold!

    Thanks, Anne

    November 17, 2022 at 11:39 am #1372911
    Mike

    Hi,
    Glad we were able to help, ‘Run everywhere’ is correct. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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Viewing 10 posts - 1 through 10 (of 10 total)
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