Tagged: social share buttons
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December 2, 2016 at 7:10 pm #719859
Hi Team,
I have a very strange thing going on. I installed Enfold on my clients domain and imported your demo Health-Coach. I installed all my usual plugins and so on. Now I discovered, that the share buttons of one plugin called Shariff Wrapper don’t show up proper when I use Google Chrome. If I want to use only your share buttons I can’t see the checkboxes for Facebook and Twitter, when I’am in the backend main-settings for blog – social sharing. I have some screenshots, but as I see I can’t send them to you.
Then I did the following: I cleared the complete browser cache – the problems still the same.
I deinstalled every plugin – just to see if then your share buttons facebook and twitter check-box show up for checking the box – using google chrome – it didn’t – problem still the same
Then I activated all plugins again and used google chrome in incognito mode – and then I can see the share buttons proper again from the plugin shariff wrapper and also yours.With the other browsers Mozilla and Firefox there is also no problem at all and I can see the share-button-checkboxes as well as the sharesbuttons from the plugin shariff wrapper. I also can see everything when I use google chrome on my ipad and iphone.
It is only Google Chrome and also only on my iMac – and no matter what i try the problem is still the same.
Have you ever heard about this? So any ideas what is wrong or how to solve this problem.
Many thanks,
Martina
December 3, 2016 at 12:04 am #719931Hey martinafuchs,
Can you post a screenshot of how it looks on your end? (the one that shows the issue).
Best regards,
NikkoDecember 5, 2016 at 1:19 pm #720446Hi Nikko,
have you already changed something? Today I can see all share-buttons under the post – as well as the checkbox for FB and Twitter at the Enfold-Blog-Settings again. Thanks for that in Advance but here for you the requested informations as well as an error I discovered:
This are the screenshots like it looked on Friday before your help: and here also the pic with the missing-checkboxes for Twitter and FB:
But what I discovered today is an error-message (google console) from the installed shariff-plugin – see screenshot –
Can you tell me what this means? Would you suggest to deinstall this plugin?
Thanks a lot for your help,
Martina
December 6, 2016 at 8:59 am #720885Hi Martina,
It must be something local on your machine since they’re displaying as they should in incognito and on my end as well using Chrome on OSX, see private for screenshot. Could you try checking on another machine maybe?
As for the error message you’re seeing, I’m not sure where that is coming from. Did you try checking if it still appears after disabling all plugins?
Best regards,
RikardDecember 7, 2016 at 7:26 pm #721666Hi Rikard,
thanks for your feedback and screenshot – as I wrote before the buttons are back now on every machine and browser – only the error-message shows up when I have a loo at google console – but I’ll have a check again if I disable all plugins – which I did before – and see what happens about the error-message.
Thanks a lot, best regards,
Martina
December 8, 2016 at 7:16 am #721842 -
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