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  • #962745

    Hello,
    Thanks so much adding the elements we need to be GDPR compliant to the latest enfold update. I appreciate it. It has caused an issue for me, however, and I’m not sure how to resolve it.

    If I check the option that says “Append a Privacy Policy Message to your Comment Form”, which I thought was something that we all need now, I, as a logged in registered user with admin rights, can no longer reply to comments that are left on my site. I get the following message every time I try:

    Error: You must agree to our privacy policy to comment on this site…

    And there’s no box for me to check to accept the privacy policy each time I reply so I’m just stuck. The only way I can replay to comments is to go back into theme settings and uncheck “Append a Privacy Policy Message to your Comment Form.”

    Thanks in advance for any assistance you can provide with this issue.

    #963227

    I’m experiencing the same issue as you do, so for now I switch off that extra checkbox via the theme options when I reply to comments. But I also hope for a “real” fix and thank you – the Kriesi team – for any assistance.

    Best regards,
    Kathi

    #963264

    Hi,

    Thank you for using Enfold.

    Problem will be fixed in the next update.

    Meanwhile please replace

    enfold\includes\helper-privacy.php

    with

    https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_4/helper-privacy.php

    Don’t forget to make a backup of the original file for a fallback.

    If you need assistance in updateing we need ftp access to your server and we can do it for you.

    Best regards,
    Günter

    #1041208

    Hi,

    I am having the sam issues. Is there already the update? Thank you!

    #1041396

    Hi digichichi,

    Yes, it has been added. Which version are you running?

    Best regards,
    Victoria

    #1041558

    Hi,
    I am running 4.4 – but I cant answer to the comments when I switch it on🙄

    Best regards
    Viktoria

    #1043783

    Hi Viktoria,

    Do you have a test page where we can test it?

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1045004
    This reply has been marked as private.
    #1046656

    Hi,

    Thanks for the update. You have to upgrade the theme to version 4.5.1 to fix the issue. That fix was introduced after version 4.4.

    Best regards,
    Ismael

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