Viewing 6 posts - 1 through 6 (of 6 total)
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  • August 10, 2019 at 1:56 am #1126358
    AU5985

    I reported the issue below a week ago and the problem has returned, but, it only happens on the 19th slide in any slider. Strange.
    Please help I’m on a tight deadline to update this site. Thank you

    I keep getting the following error when trying to update my site:

    It seems there is a server issue that prevented LayerSlider from saving your work. Please check LayerSlider -> Options -> System Status for potential errors, try to temporarily disable themes/plugins to rule out incompatibility issues or contact your hosting provider to resolve server configuration problems. Your HTTP server thrown the following error:

    Not Found

    Check with the host and they say it’s not on their end. Please help.It just started this week and I have not added any plugins.

    August 10, 2019 at 6:11 pm #1126483
    Victoria

    Hey AU5985,

    Can you please share the login link as well?

    Best regards,
    Victoria

    August 10, 2019 at 6:17 pm #1126486
    AU5985

    Sorry about that

    August 10, 2019 at 6:50 pm #1126507
    Victoria

    Hi AU5985,

    You have the license for the Layer Slider, you need to contact their support. We cannot really help you with this issue.

    Best regards,
    Victoria

    August 10, 2019 at 6:57 pm #1126510
    AU5985

    OK, thanks

    August 11, 2019 at 4:33 am #1126574
    Rikard

    Hi,

    Thanks for the update, we’ll keep this thread open in case you should need any further help from us.

    Best regards,
    Rikard

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