Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • March 25, 2019 at 6:30 pm #1082789
    sailentpooN

    Hello
    I got a server CPU Utilization spike alert every time when updating particular blog post. Also I always got the 504 error when updating the navigation bar.
    Is it possible to help me check if there are any coding issue?

    Following is the blog post that will result in CPU Utilization spike when doing update

    thanks

    March 26, 2019 at 8:52 am #1083014
    Victoria

    Hey sailentpooN,

    Which php are you running?

    Best regards,
    Victoria

    March 26, 2019 at 11:34 am #1083059
    sailentpooN

    Hello Victoria

    Where can I check which php I’m using?

    Thanks

    March 28, 2019 at 6:28 am #1083928
    sailentpooN

    Hello i saw that my PHP is 7.1.4, so what issue that cause the problems? Thanks

    March 30, 2019 at 5:28 am #1084787
    Rikard

    Hi,

    Sorry for the late reply. Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply. Also please try installing these plugins to see what is using resources on your site: https://wordpress.org/plugins/query-monitor/
    https://wordpress.org/plugins/p3-profiler/

    Best regards,
    Rikard

    April 4, 2019 at 7:09 am #1086791
    sailentpooN
    April 5, 2019 at 4:57 am #1087345
    Rikard

    Hi,

    Thanks for that, I saved the draft post in private but I couldn’t see anything strange happening. How exactly can we reproduce the problem you are having?

    Best regards,
    Rikard

    April 8, 2019 at 6:14 am #1088138
    sailentpooN

    Hello
    Now I have disabled some plugins and seems no CPU Utilization spike right now. But for the issue that the color of font still remain unchanged I mentioned before, could you help me to solve the issue?
    thanks
    Anthony

    April 9, 2019 at 6:11 am #1088540
    Rikard

    Hi Anthony,

    Did you try to delete the old CSS and JS files under Enfold->Performance?

    Best regards,
    Rikard

    April 9, 2019 at 12:27 pm #1088639
    sailentpooN

    Hello,

    I saw the message saying that deleting old CSS and JS files is only recommended if I’m not using a caching plugin . However I have WPFastest Cache plugin. Are there any risk to delete those CSS and JS files? Do I need to do some backup of those files? if so, how to backup those files?

    thanks
    Anthony

    April 10, 2019 at 10:17 am #1089061
    Rikard

    Hi Anthony,

    There shouldn’t be any risks doing that, but you should keep backups of the site anyway of course.

    Best regards,
    Rikard

    April 10, 2019 at 6:45 pm #1089233
    sailentpooN

    Hello,
    I have tried delete the old CSS and JS files under Enfold->Performance, but the color of the fonts still remain unchanged. Any other solutions?

    thanks
    Anthony

    April 12, 2019 at 4:48 am #1089855
    Rikard

    Hi Anthony,

    It looks like you have 2 caching plugins, did you clear the cache from them and your local browser as well?

    Best regards,
    Rikard

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