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  • #247127

    I am trying to use the Series Engine plugin on my site and the audio buttons aren’t clickable.

    Is there a fix for this??

    Thanks

    http://www.nbccoly.org/sermons/

    #247307

    Hey!

    Try adding this code to the Quick CSS:

    #seriesengine .mejs-container {
        pointer-events: none;
    }

    Cheers!
    Josue

    #249417

    Thanks for the quick response!

    I put that in and it helped a lot. It is much more functional but the only problem is that when I click on the ‘listen’ button the play button appears on the bottom of the page and is unresponsive.

    Thanks!

    #249445

    Hi!

    Add this:

    div .mejs-container, div .mejs-container video {
        height: auto !important;
    }

    Please note that offering fixes for third-party plugins is out of the scope of the support we can offer.

    Best regards,
    Josue

    #249938

    Thanks for the help!

    I haven’t been getting much help from Series Engine. The only problem that I have now is that the play button is unclickable. If you can’t help any more I understand. Thank you for the awesome customer support I really appreciate it.

    #249999

    Hi!

    Which OS and browser are you using? I have checked your website and buttons work fine on my end http://i.imgur.com/vpTSrh1.png

    Best regards,
    Yigit

    #250398

    I figured it out right after I wrote…
    The pointer-events: auto !important; is what did it. Thanks!

    #seriesengine .mejs-container {
        pointer-events: none;
    }
    div .mejs-container, div .mejs-container video {
        height: 1px !important;
    pointer-events: auto !important;
    width: 839px !important;
    }
    #250702

    Hi!

    Glad you figured it out! Thanks for sharing. If you have any questions, let us know.

    Best regards,
    Ismael

Viewing 8 posts - 1 through 8 (of 8 total)
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