-
Posts
-
we have a problem sending emails from the form.
In the generated mail the email that the user filled in in the form is set as “from”.
But our server denies the email if there is a spf-filter.
How can we change, that the “from” is our email and not the mail from the user?
Thank you
NadjaHey nadjak77,
Please take a look here
http://www.wpbeginner.com/plugins/how-to-change-sender-name-in-outgoing-wordpress-email/let us know if it works out for you.
Best regards,
BasilisHi Nadja,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaI think the current method to handle SMTP protocol is wrong and should be changed in the core of the Enfold theme. Furthermore I some Enfold users who are not developers and never understand this whole topic.
I could not find a good example and the moment, but this page shows that how it works at the moment in Enfold is wrong:
https://help.dreamhost.com/hc/en-us/articles/214831378-Troubleshooting-WordPress-contact-formsPlease ask the product owner to put it on a urgent to fix list ;-)
Thank you all for your help.
But after all the changes we tried, we think, it is our special configuration:
the mailserver is not with the provider. The provider is not the best and we use the spf-filter (antispam).
We try to find another solution.
Nadja
- You must be logged in to reply to this topic.