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  • #175107

    Hello,
    Below a conversation with Woo Themes support :

    Hi,
    If a user is not registered on the website, the lesson is restricted access.
    But if a user is registered on the site and hasn’t paid for the course he can access the content of the lessons…
    Can you help me with that
    site : http://gospelmedia.fr/denis-2
    test user :
    user : test
    pass : test
    thank you

    Answer

    Hi Guillaume

    Welcome to WooThemes support!

    I see the issue here. The user has the product in his cart but then has access to the course content without purchasing it. It also does the same thing when I remove the course from the cart.

    Could you check your version of Sensei for me please. I just want to confirm it. Then also provide me with admin login details as well. I would like to verify your settings.

    Regards,
    Dwain – WooThemes Ninja
    WooThemes Support

    Hey Guillaume

    I checked your settings and all seems good.

    Would you mind testing this issue again by disabling all plugins except for WooCommerce and Sensei? YOu can turn it back on again when you’re done with the test.

    Let me know what your findings are.

    Regards,
    Dwain – WooThemes Ninja
    WooThemes Support
    >Ninja Tip: Share your finished site and lessons learned in the Community Forum

    October 14, 2013 09:13
    Anjou Guillaume

    I did it.
    I disabled all plugins except woocommerce and sensei.
    I registered as a new user on the site and I had access to the course without purchasing them…

    October 14, 2013 09:22
    Dwain
    WooThemes

    Hi Guillaume

    The issue here is your theme. When switching to the standard theme I see that the course is not accessible by the user.

    Please consult your theme provider as to why the theme is interfering with the user data.

    Regards,
    Dwain – WooThemes Ninja
    WooThemes Support
    >Ninja Tip: Share your finished site and lessons learned in the Community Forum

    Thanks for your help !

    #175141

    Hi ganjou!

    I’ve asked WooThemes to send a copy of Sensei over to Kriesi so we can take a look.

    Cheers!
    Devin

    #175328

    Ok thanks

Viewing 3 posts - 1 through 3 (of 3 total)
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