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  • March 19, 2018 at 6:19 pm #929205
    strumpumpel

    Dear support,
    a self hosted video is too little in the browser. show pic: https://www.screencast.com/t/CTm2C74CDJQ
    There direct link is fine open in browser but the emped in player modul on site with link bring a too little video …
    Whats is wrong??

    March 19, 2018 at 6:25 pm #929208
    Jordan Shannon

    Hey strumpumpel,

    There seems to be a max-height error. Please add the following to quick css:

    #top .mejs-container{
    max-height:none!important;
    }

    Best regards,
    Jordan Shannon

    March 20, 2018 at 4:03 pm #929901
    strumpumpel

    Hey jordan, great!!! You are my hero! That’s worked fine! Yeah :)

    But how can i get a pre pic or pre view from the video in the player?? My player view only the play button without a pic from video content. You understand what i mean? Show in the link and scroll down to video.

    Thanks for your help!!!

    March 20, 2018 at 4:42 pm #929933
    Jordan Shannon

    Hi,

    Is this a self-hosted video from your library? And was there a preview image before?

    Best regards,
    Jordan Shannon

    March 20, 2018 at 6:45 pm #930044
    strumpumpel

    Yes is a self-hosted Video from customer library.
    No. dont preview image before? How i get in the url in the video modul, there preview image?

    March 20, 2018 at 7:03 pm #930058
    Jordan Shannon

    Hi,

    You can use the ‘poster’ parameter in the video shortcode:
    https://codex.wordpress.org/Video_Shortcode

    Best regards,
    Jordan Shannon

    March 21, 2018 at 3:13 pm #930616
    strumpumpel

    Hi jordan, how should i do?? What must i edit in the video url?
    I use the avia architekt editor with the video modul …
    show please here: https://www.screencast.com/t/267O4ur0J

    Please help

    March 22, 2018 at 1:17 pm #931250
    Victoria

    Hi strumpumpel,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

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