Viewing 4 posts - 1 through 4 (of 4 total)
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  • #1447771

    Hi,
    I’m trying to add a self hosted video to website, but only a link is visible.
    Thx for your help.

    #1447781

    Hey nm,

    Thank you for the inquiry.

    The video URL or format is invalid. The video format should be mp4, ogv, or webm. You can also use YouTube or Vimeo videos.

    Best regards,
    Ismael

    #1447819

    I tried mp4 now, still the same.

    #1448689

    Hi,
    Thank you for your patience, the URL to your video is not a direct link to the video, it is a link to a amazon hosted player, please try a direct link to the video and not the player
    please look at the URL and you will see the word “player” and ends with “stream”
    s3-eu-west-1.amazonaws.com/rokus-video-transcode/player/index.html?video= ... /stream
    it should be a direct file URL that ends with “.mp4”
    I’m not sure if amazonaws will give you a direct URL, try uploading the file to your WordPress media library.

    Best regards,
    Mike

Viewing 4 posts - 1 through 4 (of 4 total)
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