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  • #723803

    See the url in the private content. When I open this url in my browser, sometimes the section appears fully below the header but sometimes the section is even with the top of the window and hidden by the header or doesn’t scroll into view at all.

    For example, if I load the URL directly, the section usually displays correctly. But if I load the home page (without the ID) and scroll up and down then paste the URL into the address bar and press enter, the page will refresh but it often doesn’t even scroll to the right section.

    Any idea why?

    #725088

    Hey Kevin,

    I have tried it on my end but I don’t have any issues on my end. What browser are you using?

    Best regards,
    Nikko

    #725111

    I’m using Chrome. I was just able to reproduce it. I hit the link in Private Content and it worked fine. Then I scrolled up past the section, then scrolled down past the section. Then I put my cursor in the address bar and hit enter. It scrolled so the top of the section was at the top of the window but hidden by the header.

    When I tried opening the link in Firefox, the section was scrolled to the top of the window and hidden by the header on the first load of the page. When I refreshed the page, it worked properly where the whole section was visible under the header.

    #726318

    Hi,

    Can you try to disable all plugins and check if it helps.

    Best regards,
    Nikko

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