Viewing 6 posts - 1 through 6 (of 6 total)
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  • October 15, 2018 at 4:52 pm #1021650
    Caisley

    Hi

    for some reason my secondary menu not showing up? could you please advise how to fix it?
    https://www.caisley-tags.co.uk
    Thank you in advance
    Szymon

    October 16, 2018 at 5:07 am #1021955
    Rikard

    Hey Szymon,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    October 16, 2018 at 7:25 am #1022011
    Caisley

    Rikard , please see below, thank you for your help
    Szymon

    October 16, 2018 at 1:16 pm #1022158
    Rikard

    Hi,

    Thanks for that, I see the secondary menu in the code but it’s hidden for some reason, and I can’t see why. Did you add any CSS which could have changed that? Also, please clear the cache from your caching plugin and leave it deactivated for not. Also try to deactivate file compression and delete the old files under Enfold->Performance.

    When to not use a caching plugin

    Best regards,
    Rikard

    October 16, 2018 at 1:55 pm #1022191
    Caisley

    Hi Rikard
    Thank you for looking into this for me, I found solution one of the plugins “yellow pencil caused the problem

    thank you once again
    Best regards
    Szymon

    October 17, 2018 at 4:29 am #1022520
    Rikard

    Hi Szymon,

    Great, glad you found the problem. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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