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  • #722796

    I have two search widgets in my footer and want to get rid of one and can’t.

    At first I tried the plain search widget that came with the Enfold theme, but I didn’t care for the design of the output. I really didn’t want to use the search icon up in the header, so I investigated the widget options further and found the one for the Woocommerce Product Search. I don’t use a sidebar, so I put it in the 3rd column footer. It worked fine. Then I decided to put both search widgets in the footer so that I could do a comparison test easily. That turned out to be a bad move on my part. I removed the Enfold search widget, but it still stays in the footer of my site. The same is true regardless of the browser I use on my laptop as well as my smartphones. How do I get rid of the Enfold search widget?

    • This topic was modified 7 years, 11 months ago by TCTM. Reason: Updated Enfold Support login info for wp-admin
    #723008

    Hey Kathy,

    I get an error on the login page, please see private. Did you make any changes to the theme files at all?

    Best regards,
    Rikard

    #723495

    I edited functions-Enfold.php for another issue. I added text at the bottom of the file and then removed it later. I was certain that I removed it correctily, but in any event I ended up with that parsing error. When I tried to fix it last night I didn’t have my phone with me for the 2-step verification, but I have fixed the parsing error now. You are free to investigate the Search issue. Sorry for the inconvenience.

    #724034

    Is anyone available to check this for me today?

    #724078

    Hi,

    Thanks for that, the login page is working but the details are not unfortunately. Could you check and verify that they are working please?

    Best regards,
    Rikard

    #724158

    Sorry. That is what I get for doing it late at night. I updated private info. As a reminder, I initially tried the Enfold Search and did not care for the output and I removed it. Then I used the Woocommerce Search a few days later instead of that one, and it was working fine. I preferred its output. But I forgot what the difference was between them, so I added the Enfold Search right below it and tried one and then the other to compare results. Then I removed the one for Enfold. However…its text box remained on the screen. I cleared browser cache and that made no difference. The behavior is the same on my iPhone and iPad too, and I cleared cache there too. One thing I did NOT try that I just thought about is clearing the widgets that I no longer use. That shouldn’t make a difference, but I am not going to try it until you have a chance to look at it.

    #724725

    Hi,

    Thanks for that, login is working now. Though I can only see one search in the footer and it seems to correspond to what you have in the widget? Please see private for screenshot.

    Best regards,
    Rikard

    #724777

    I looked at your image, and you are seeing the same thing that I am…BUT…depending on how the user goes about their entry, they can end up with a text list output instead of images meeting their criteria.

    My recollection is that the very FIRST time that I put the Woocommerce Search widget in the footer, nothing showed there except the one box for the product search. I may be mistaken, but that is my recollection. You entered your search criteria in that box and pressed Enter for the search to begin. And then the output was the IMAGES that met the criteria.

    If instead, the only search widget you used was the Enfold Search widget, the output was a LIST in text form (no images).

    I’ve done some additional testing. I did clear the inactive widgets, and it made no difference. The way it is working right now is a combination of the two methods, depending on which button/box you use and the way you go about it.

    If you enter the search criteria where it says product search and then press enter, you get the matching images. If you enter the text in the upper box and then you click on the Search button below, then you get the images as well. BUT…BUT…if you do not enter any text at all and you click the bottom Search button (by accident or whatever), it takes you to a page with another text box for you to enter the search criteria, and then the output is in the text list style…NOT images.

    The text list method is a little amateur looking, on this type of site at least. When you have one search method working one way and then the user goes about it this other way, then it looks like something is not working correctly.

    Can we do something so that no matter what, if I am using the Woocommerce Search widget that the user will ALWAYS get a list of images in their results? See the attached link that compares the two results.

    #726103

    Hi,

    that won’t be easily possible. Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

    Best regards,
    Andy

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