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Hi,
Only in the browser Firefox I have a problem with some text in the ‘Search’- function and in some scroll-down menus.
Firefox shows [A][A][A][A][A] instead of text.For example look at my website
and
Can you help me to solve this problem?
Hey,
I checked your website however i am not able reproduce mentioned issues on Firefox on macOS. I attached screenshots in private content field.
Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_RefreshBest regards,
YigitHi,
Which version of Firefox and operating system are you using?
Also, please try disabling browser add-ons if you are using any to check if that helps.Best regards,
YigitHi!
I will ask my teammates to check your website.
In the meantime, please check out this post – https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode and check if safe mode helps. Also, you are currently using an older version of the theme. The latest version of Enfold is 4.2.5 – kriesi.at/documentation/enfold/updating-your-theme-files/Regards,
YigitHi,
Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.
If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/
Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest
Best regards,
YigitHey,
@victoria_d checked your website on the same Firefox version but macOS 10.12.6 and she said she cannot reproduce the issue either. I am not really sure but issue might be related to your browser settings.Best regards,
Yigit
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