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  • #1068323

    One for mods possibly – the search function doesn’t seem to bring back correct results since the new version that we can determine, example here: http://mvprint.co.uk/dev/

    Any ideas?

    • This topic was modified 5 years, 10 months ago by James Bowtine.
    #1068439

    Hey joefraser,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1068462

    Sure – in private

    #1068974

    Hi joefraser,

    Thank you.

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

    Best regards,
    Victoria

    #1068979

    Hi,
    there’s only 2 plug-ins in evidence, when both are deactivated, the search results are the same i.e. none.

    Seems odd?

    #1069517

    Victoria – note, address now changed to mvprint.co.uk/wp-admin (i.e. live)

    If you could still poss. assist?

    #1071005

    Hi,
    Sorry for the late reply, I took a look at your site and see that you only have the one “Hello World” post and the rest are ALB pages. I believe the search can’t scan the page content, but only the titles of ALB pages. When I test by typing “print” I get 21 hits. How are you testing?
    You may wish to try a search plugin to improve your search results.

    Best regards,
    Mike

    #1074319

    Hi,
    I’m not getting any further forward with this here – even installing a separate search plug-in, same results.

    As you say, it can find items on non-ALB pages, but can you offer a fix for finding elements on ALB pages? – which is kind of the whole site.

    #1075282

    Hi,
    Please try this solution or maybe this one for the relevanssi search plugin.

    Best regards,
    Mike

    #1075465

    Mike, with respect that really doesn’t have much to do with the issue we are having which is:

    ‘no results are found for content stored on pages using ALB’.

    Example, on this page, countless references to the word ‘books’ : https://mvprint.co.uk/books/

    However, when searching for ‘books’ – only ‘1’ use is found.

    So question is, what has happened to the latest theme to stop the search working fully?

    #1075786

    Hi,
    The only change I see in v4.5.2 “fixed: an issue with date selection display within the search loop”
    I also don’t see any current “search” bugs.
    So before your last update, you had different results? Which version was this with? Did you also update WordPress?
    If we can roll back to that version and get different search results, then I could create a report for the dev team to examine. But right now my research points to the WordPress search function has trouble searching inside of the shortcode that is used by the builder.

    Best regards,
    Mike

    #1075920

    Thanks Mike,
    this is a newly installed theme / website on the latest version of WordPress and Enfold … it’s about 3 weeks old the site.

    #1075997

    Hi,
    Ok, I thought when you said “So question is, what has happened to the latest theme to stop the search working fully?”
    that you meant the search was working differently and then you updated the site, and now it doesn’t work.
    So in that case, perhaps trying one of the solutions above will assist?

    Best regards,
    Mike

    #1076019

    OK, from the top …

    I’ve installed a latest version of WordPress (5.1) and Enfold 4.5.2 … approx. 3 weeks ago, and the search function doesn’t yield correct and full results.

    You can see this here: mvprint.co.uk

    The only thing I have tried so far is deactivating all plug-ins and the above suggestions, nothing worked so far.

    Usually I only visit here if it’s something really odd which this is?

    #1077609

    Hi,
    Unfortunately the built-in WordPress search has trouble searching inside the ALB shortcode, one way around this is to add your text into the WordPress excerpt field so that it can be searched, another way is to use a plugin that can search the shortcode. While I didn’t find any plugins that have been reported to do this, I did find this plugin: WP FullText Search what makes this one different is that it extends the standard search by searching the meta-fields.
    Please give this a try. Another option might be SearchWP which our documentation provides a custom function for.

    Best regards,
    Mike

    #1077814

    Unfortunately non of the plug-ins above and beyond have worked, even after extensive trial with settings to allow the searching of shortcode items.

    I am surprised that, in essence, what you are saying Mike is that the search in Enfold doesn’t work with Enfold?

    Just one thing, it *does* work with one of our other most recent sites using the same version of Enfold and WP: https://www.safesol.co.uk/

    So, like, what gives there?

    #1078272

    Hi,
    I asked the rest of the team to take a look, perhaps I’m missing something. Thank you for your patience.

    Best regards,
    Mike

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