Search Icon not showing - Support | Kriesi.at

Viewing 12 posts - 1 through 12 (of 12 total)

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January 21, 2017 at 7:06 pm #736838

izimmermann78
Participant

Hi,

Next to the Header Menu there should be a Search Icon but it shows only brackets.
I tried different things from the Support Threads, but none of them worked.

How do I fix this?

January 23, 2017 at 6:49 am #737118

Rikard
Keymaster

Hey izimmermann78,

I can’t see anything like that on my end when loading your site in Chrome, could you try to explain the problem a bit further or post a screenshot of the issue please?

Best regards,
Rikard

January 23, 2017 at 9:40 am #737160

izimmermann78
Participant

Hi Rikard,

I wanted to post a screenshot fom the start, but I can’t find that option anywhere. Please provide with an email-address I can send the screenshot or tell me how to post a screenshot here.

Tnx

January 23, 2017 at 3:58 pm #737296

Rikard
Keymaster

Hi,

You can upload screenshots to a service like google drive or dropbox, and then link to them here.

Best regards,
Rikard

January 23, 2017 at 4:21 pm #737308

izimmermann78
Participant

https://www.dropbox.com/s/9vhtg39ycegcz2o/search_icon_missing.JPG?dl=0

Screenshot with missing search icon

January 24, 2017 at 6:37 am #737534

Rikard
Keymaster

Hi,

Thanks for that, please try following this: http://kriesi.at/documentation/enfold/enable-cors/

Best regards,
Rikard

January 24, 2017 at 9:27 am #737615

izimmermann78
Participant

Thats one of the things I tried. But it doesn’t work. It still looks the same.

Using IE the there is not even a rectangle, there is nothing at all, but the link is there.
https://www.dropbox.com/s/py26jspowjq46ql/search_icon_missing2.JPG?dl=0

tnx,
Irene

January 25, 2017 at 4:57 am #738088

Rikard
Keymaster

Hi,

Are you sure you have tried it since it’s the exact error message you are getting on the page? Please see private for more info.

Best regards,
Rikard

January 25, 2017 at 1:43 pm #738342

izimmermann78
Participant

I added the lines into .htacess in the wordpress folder. I also deleted all browser data to make sure the site is loaded from scratch.

Please see content of .htaccess in private data.

January 25, 2017 at 1:57 pm #738351

Yigit
Keymaster

Hey!

You are currently using an older version of the theme. Please update Enfold to the latest version 3.8.4 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

If that too does not help, please post FTP logins here privately as well

Regards,
Yigit

May 2, 2018 at 5:28 pm #950159

verena_1992
Participant

hi,

where do I find the web.config file as in here http://kriesi.at/documentation/enfold/enable-cors/ is used.

thanks,
verena

May 4, 2018 at 4:18 am #951227

Mike
Moderator

Hi,
At the root of your WordPress installation, but only if your webhost is IIS7
Most are Apache with .htaccess file at the root of your WordPress installation.

Best regards,
Mike
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