Viewing 16 posts - 1 through 16 (of 16 total)
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  • #791791

    Hi. I have the search function checked so that the search icon should be in the menu bar. When I hover over the area and click, the search box comes up but the icon is invisible. I have been searching the support forum but I don’t see this particular issue

    #791898

    Hey jolynndeal,

    You can try to disable all the plugins and check if the problem was solved. If yes, enable one by one to find the plugin that`s conflicting with the theme.

    Best regards,
    John Torvik

    #792343

    Hi John,

    I went through every plugin and deactivated one by one and none resolved the issue. Any other suggestions?

    Jo Lynn

    #792384

    Hi!

    I have a feeling that maybe the Entypo font isn’t loading, but I’m not 100% sure. Are you still unable to give us access into the dashboard?
    Best regards,
    Sarah

    #792427

    Hi Sarah,

    Can you send me the IP address of the computer you will use. They have to give the IP address permission and then I can send the login. Is that OK.

    Jo Lynn

    #792430

    Also, Sarah. They use a custom font for header menu items. Could that css be affecting it? Maybe there is css I need to enter so that the search icon uses the right font.

    #792622

    Hi,

    You have this in your enfold_child.css file:

    .av-main-nav li:last-child > a:before {
        content: '' !important;
    }

    Could you try to remove it to see if that helps please?

    Best regards,
    Rikard

    #792822

    Hi Rikard. I tried removing that but the search did not appear. That code was added to remove the divider at the end. When I removed that code, the divider reappeared but the search icon was still not visible.

    #792949

    Hi jolynndeal,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look.

    Best regards,
    Victoria

    #792950

    Hi Victoria,

    They need to give your IP address authority to go into the site. If you can send that to me, I can have them add it and send a login for you. But their webmaster is not in today, so he’d set it up tomorrow.

    Jo Lynn

    #792953

    Hi,
    For best support you should allow all IPs, as we all work from different IPs.

    Best regards,
    Mike

    #792954

    I would but it’s a client site and they can’t do that. They are a hosting company and have a lot of security features. I’ll check with them tomorrow and see what can be done.

    #792956

    Ok. I found when I remove this code from the css, the search bar appears. What should I change in this code so that it appears.

    }
    .av-main-nav li > a > .avia-menu-text {
    border: none!important;
    }
    #top .av-main-nav > li > a {
    font-weight: normal !important;
    }
    ul#avia-menu > li:nth-child(1) > a:before {
    display: none;
    }

    .av-main-nav li:last-child > a:before {
    content: ” !important;
    }

    #792982

    Hi,
    It’s not making any changes on my localhost, we’ll have to wait to see the site.
    Let us know then :)

    Best regards,
    Mike

    #793006

    Hi Mike,
    I don’t understand your reply about local host so I’m writing in again. The code I pasted is what is making the search icon invisible. It’s there but you can’t see it. When I remove that code, the search icon is visible. Can anyone tell what in that code is making this happen. Here is the code again.
    }
    .av-main-nav li > a > .avia-menu-text {
    border: none!important;
    }
    #top .av-main-nav > li > a {
    font-weight: normal !important;
    }
    ul#avia-menu > li:nth-child(1) > a:before {
    display: none;
    }

    .av-main-nav li:last-child > a:before {
    content: ” !important;
    }

    #793015

    Hi,
    We test the code on Enfold installed on our computer, or by looking at your site. We can’t see your site & this code had no effect on a clean install of Enfold, we’ll need to see your site :)

    Best regards,
    Mike

Viewing 16 posts - 1 through 16 (of 16 total)
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