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  • #1213093

    Greetings
    I am facing a problem with the search engine on my site

    Sometimes it shows like this :
    https://per-vurt.com/?s=online+dj

    Notice the results in the bottom are out of the page and in the black area ! When you go to the next page, it is a worse result !

    Can you help me fix this please

    Thanks !

    • This topic was modified 4 years, 6 months ago by Cloudypro.
    #1213405

    Hey Mohamad,

    Please have a look at the following thread:

    If you need further assistance please let us know.

    Best regards,
    Victoria

    #1213415

    Hi @Victoria
    I checked but i can’t see or understand how the link you sent me is related to my issue ?
    ?

    • This reply was modified 4 years, 6 months ago by Cloudypro.
    #1214968

    Hi,

    Sorry for the confusion. This issue is quite odd. The 7th article and the succeeding items in the search result are rendered after the footer. Did you add any custom script in the functions.php file, or modify any of the template files?

    Best regards,
    Ismael

    #1217770

    Hello @ismael
    We only did this

    Search Results with Photos (Enfold Include -> Loop Search):

    Line 34: Replace this

    echo “<span class=’search-result-counter {$counterclass}’>{$post_loop_count}</span>”;

    with this text

    $searchthumb = get_the_post_thumbnail( $the_id, ‘large’ );
    echo “<span class=’search-result-counter {$counterclass}’>{$searchthumb}</span>”;

    info taken from this post: https://kriesi.at/support/topic/show-featured-images-in-search-results-page/

    i dont want to roll back to the previous code, i am afraid i would ruin something .. do you think this is the problem ? should i try to roll back ? (sorry am not a pro in this)

    • This reply was modified 4 years, 5 months ago by Cloudypro.
    #1218391

    Hi,

    Did you add html tags in the caption field of the featured images showing in the search results? Please post the login details in the private field so that we can check the issue further.

    Best regards,
    Ismael

    #1218417

    Hello @ismael

    Nothing in the caption of the image

    Send me an email so i can create an admin user for you if needed

    i have just noted that sometimes with some keywords i get 3 or 4 pages of perfect search listing, and then when it reaches certain posts then it starts to get this overlapping
    example “pioneer” in the search

    thanks alot

    • This reply was modified 4 years, 5 months ago by Cloudypro.
    #1219043

    Hi,

    You can use the email that we provided in the private field, but please note that we don’t have direct access to it, so you have to post the actual username and password after creating the user account.

    You can also install and activate the Temporary Login Without Password plugin to generate a login token instead of creating an account.

    Best regards,
    Ismael

    #1219088
    This reply has been marked as private.
    #1220417

    Hi,

    We can’t really figure out what’s causing the issue. You may have to disable the modification for now until we find the actual problem. Or try update to the latest version of the theme then redo the modification.

    Best regards,
    Ismael

    #1220459

    Hello Ismael
    I did disable all the new modifications, and nothing changed ! i did this before i emailed you here !

    #1221655

    Hi,

    We can’t access the dashboard anymore. Did you remove the user account above? Please try to update the theme to v4.7.5, then post the WP and FTP details in the private field so that we can check the issue. We had difficulty finding the issue last time, but we’ll try to debug further.

    Thank you for your patience.

    Best regards,
    Ismael

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