Viewing 4 posts - 1 through 4 (of 4 total)
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  • September 5, 2017 at 4:03 pm #848175
    alexoua

    Hello,
    On mobile phone, I can’t scroll the menu. Since I have an audio player which appear down the screen, the users can’t see the end of our website menu. Can you please help me with this issue?
    Thanks a lot for your help.
    Have a nice day,
    Alexandra

    September 6, 2017 at 2:50 pm #848670
    Yigit

    Hey alexoua,

    You are currently using an older version of the theme. Please update Enfold to the latest version 4.1.2 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Best regards,
    Yigit

    September 7, 2017 at 6:21 pm #849173
    alexoua

    Hello Yigit,

    Thanks a lot for your reply. I update the theme.

    Unfortunaltely, we can’t scroll the menu on mobile device. It doesn’t change anything.

    Can you please have a look and tell me if there is something we can do.

    Thank you very much

    September 10, 2017 at 8:11 pm #850192
    Basilis

    Hi,

    I just loaded your web site with my iPhone and I could scroll on it.
    Are you sure there are no cache issues?
    What mobile browser and os are you trying?

    Best regards,
    Basilis

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