Viewing 8 posts - 1 through 8 (of 8 total)
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  • January 7, 2015 at 9:02 pm #376441
    orourkehospitality

    It looks like our Scripting (I think) has stopped working. Any images/icons that are supposed to pop/move/etc when scrolling or on rollover are not doing so.

    Some examples –
    Small images on homepage
    icons near contact form
    featured images on blog
    image galleries on portfolio

    Note – WP, Enfold & all plugins are all up to date.

    Thanks in advance!

    January 7, 2015 at 9:07 pm #376444
    Yigit

    Hi!

    Please try de-activating all active plugins and check if that helps

    Best regards,
    Yigit

    January 7, 2015 at 9:17 pm #376449
    orourkehospitality

    Hi Yigit,

    I just deactivated all the plugins one at a time (because it’s a live site) and with each deactivation, nothing changed.

    Thanks!

    January 8, 2015 at 5:54 am #376636
    Ismael

    Hi!

    Did you update the theme just recently? The prettyPhoto plugin is still active and creating errors. If you have any cache or minify plugins, please disable them or purge the cache.

    Best regards,
    Ismael

    January 8, 2015 at 3:38 pm #376790
    orourkehospitality

    It was pretty recently…. I had the W3 Total Cache plugin deactive, so I activated it and cleared the cache and it’s still not working. Is there a way to manually delete the prettyPhoto plugin? I don’t see it in my plugins folder.

    January 9, 2015 at 8:03 pm #377565
    Josue

    Hi!

    According to the page source the website is still being cached by W3 Total Cache (remember that you need to turn caching off or purge it in the plugin options, disabling won’t do it), also try re-installing the theme via FTP if that doesn’t work.

    Cheers!
    Josue

    January 9, 2015 at 10:54 pm #377634
    orourkehospitality

    I’ve turned off all caching in W3 Total Cache and cleared all the caches, but I just noticed this note in the plugin interface –
    The plugin is currently disabled. If an option is disabled it means that either your current installation is not compatible or software installation is required.

    The plugin is up to date. Will re-installing the theme via FTP be the only way to fix this?

    January 10, 2015 at 4:41 am #377698
    Josue

    Hey!

    Re-intalling the theme normally fixes this kind of issues (some files may have outdated code), if you have concerns about losing your current setup perform a backup beforehand.

    Regards,
    Josue

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