Viewing 18 posts - 1 through 18 (of 18 total)
  • Author
    Posts
  • October 6, 2023 at 8:55 am #1421583
    dithinks

    Hello,
    I almost finished my website but I could see that some styling aren’t showing properly, I share you a screenshot to see it in a quickway.
    SCREENSHOT
    How can I adjust these columns in notebook version? As you can see in Desktop is correct and in mobile too.
    Also in smartphone version I couldn’t see the buttons on main slider, and I don’t know how to change to see it properly.

    Thanks in advance!

    October 6, 2023 at 8:57 am #1421585
    dithinks

    Here’s the screenshot

    October 6, 2023 at 10:46 am #1421605
    Rikard

    Hi,

    Thanks for the screenshot. Could you post a link to where we can see the actual elements as well please?

    Best regards,
    Rikard

    October 6, 2023 at 11:27 am #1421615
    dithinks

    Also I can see that the url becomes different and this to the domain —> ?avia_forced_reroute=1#top Why? and how can I change?

    October 6, 2023 at 3:53 pm #1421660
    Rikard

    Hi,

    Thanks for that. Please try to set smaller font sizes for the headings in the element settings, under Styling->Font sizes.

    Best regards,
    Rikard

    October 6, 2023 at 6:01 pm #1421678
    dithinks

    Thanks for this. Last question: Why when I put the domain roquesgeotecnia.com appears like this roquesgeotecnia.com/?avia_forced_reroute=1

    It is something related with theme, can you fix it?

    • This reply was modified 1 year, 2 months ago by dithinks.
    October 7, 2023 at 11:36 am #1421735
    Rikard

    Hi,

    Yes, you have selected your front page as the custom 404 page in the theme options. Please use a dedicated 404 page instead.

    Best regards,
    Rikard

    October 9, 2023 at 11:15 am #1421887
    dithinks

    Hi, I selected a dedicated page for 404, and now the front page appears as 404. Can you give me a solution please?

    October 9, 2023 at 11:42 am #1421890
    Ismael

    Hi,

    Thank you for the update.

    The front page seems to be displaying correctly on our end. Please make sure to purge the cache and perform a hard refresh before checking the page again.

    Best regards,
    Ismael

    October 9, 2023 at 12:05 pm #1421895
    dithinks

    I purged and performed a hard refresh in different devices and the result is the same. 404 page at the beginning :(

    October 9, 2023 at 9:09 pm #1421945
    dithinks

    SCREEN SHOT

    Navigator in blind mode also shows the page 404 as main page.

    October 10, 2023 at 4:52 am #1421958
    Ismael

    Hi,

    This is how the site looks on our end. (see private field)

    Best regards,
    Ismael

    October 11, 2023 at 9:30 am #1422090
    dithinks

    But you can see because you are logged in , the same as me, but if I connect without log in I don’t see like this.

    October 11, 2023 at 11:56 am #1422110
    Ismael

    Hi,

    Thank you for the clarification.

    We can now reproduce the issue but we are not yet sure what is causing it. We did notice that the site contains an outdated version of the theme. Please upgrade the theme to version 5.6.6. If the issue persist after the update, please deactivate the default 404 page temporarily and install a 404 plugin.

    Best regards,
    Ismael

    October 11, 2023 at 12:30 pm #1422120
    dithinks

    I updated the theme but the problem persists, and then I installed a plugin 404 as you said and doesn’t work as well

    • This reply was modified 1 year, 2 months ago by dithinks.
    October 12, 2023 at 12:15 pm #1422219
    Mike

    Hi,
    It seems that the two frontpages that you created for the two languages are named the same, and may have been selected incorrectly for the language, I seem to have sorted in out now, please clear your browser cache and check.

    Best regards,
    Mike

    October 13, 2023 at 11:07 am #1422379
    dithinks

    Thanks Mike, now is working correctly!!

    October 13, 2023 at 1:38 pm #1422397
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

  • Author
    Posts
Viewing 18 posts - 1 through 18 (of 18 total)
  • The topic ‘Screen problems’ is closed to new replies.