Tagged: avia
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AuthorPosts
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February 9, 2020 at 12:50 pm #1182713
Hello,
I have a strange issue on my Enfold Theme and the Avia Layout Builder.
I already had this issue and found how to fix it but I can’t remember how I did. I remember it was a silly trick but I can’t find it anymore and the issue is still annoying.When I want to drag an element (media or content or anything in the Avia Layout Builder) to the Section / Page part, if it goes at the bottom of my browser (Chrome), the page doesn’t scroll. Instead it is the WordPress menu at the left of the page which scrolls down.
That means I can’t drag an Avia item to the bottom of a page. I can only drag it to the top of the page, scroll down and then move items already on the page to put my new item down. That’s annoying and I’m sure it can’t work correctly but I don’t remember how I can do that.
Is it a problem of WordPress version ? installation ? enfold version ? I can’t remember but I just know it can be fixed.
Do you have an idea ?
ThanksFebruary 9, 2020 at 3:44 pm #1182764Hey frvill,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardFebruary 9, 2020 at 5:21 pm #1182781Hello,
that’s quite incredible,
you have answered me, I have tested again and when I create a new page or article it works flawlessly.
Maybe i had a bad extension activated which had issues with Avia .. I think the first time i had this issue, i had upgraded WordPress version. Now it’s okThanks anyway and sorry for the message
Fred.February 10, 2020 at 5:52 am #1182930Hi Fred,
Great, I’m glad that things are working again and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardFebruary 10, 2020 at 12:16 pm #1183012Hello Rikard,
sure you can close it and thenks for your quick answerFebruary 10, 2020 at 3:20 pm #1183088Hi frvill,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
Nikko -
AuthorPosts
- The topic ‘Screen doesn't scroll when drag and drop in Avia Layout Builder’ is closed to new replies.
