-
Posts
-
Hello! I’ve actually update the theme and now I can’t edit anything, like update or install new plugins or edit any page. In Enfold says “Saving didnt work! Please reload the page and try again” and when I tried to do something else says “Ha habido un error crítico en esta web. Por favor, comprueba la bandeja de entrada del correo electrónico del administrador de tu sitio para obtener instrucciones.”
Hey luisfelipealmeida,
Thanks for the login details. I see that you are getting a 500 internal server error on the admin-ajax.php WordPress file. I’m not sure why that is unfortunately, could you try disabling all plugins to see if that makes any difference please? If it does, then you can activate them back one by one, to see why the problem starts happening again.
If disabling plugins doesn’t change anything, then it’s likely that there is a server setting which needs to be adjusted. I would advice that you try reaching out to your hosting provider for help, if that should be the case.
Best regards,
Rikard
- You must be logged in to reply to this topic.