Viewing 11 posts - 1 through 11 (of 11 total)
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  • November 25, 2016 at 10:55 am #716752
    Erik

    Hello Kriesi team, we also get the message “saving didnt work. We have several websites on the Enfold theme in the same server configuration. There it goes well. Meanwhile, we have increased the memory limit to 256 within this WP installation. Unfortunately, without success. Can you help us with this? Thanks, Erik

    November 26, 2016 at 6:17 am #717139
    Rikard

    Hey Erik,

    Thanks for the login details and the information. I’m not sure where you are getting this error though, I tried to edit your front page and that worked fine. Where and when are you getting that error?

    Best regards,
    Rikard

    November 26, 2016 at 9:21 am #717166
    Erik

    Hello Rikard,

    Thanks for your feedback. We get that error when we want to change something in the theme options area (website layout, website styling, fill in our API key etc.). I can e-mail you a screenshot if you want.

    We have a deadline to deliver next week, so i’ll be glad you can help us with this issue.

    Best regards,
    Erik van der Ven

    November 26, 2016 at 11:27 am #717191
    Nikko

    Hi,

    I tried checking your site but it seems that you have removed it since I am just seeing this:

    Index of /

Apache/2.4.10 (Debian) Server at website.com Port 80

    I just change you real site url to website.com.

    Best regards,
    Nikko

    November 26, 2016 at 11:41 am #717194
    Erik

    Hello Nikko,

    Thanks, that’s right. At this moment we are trying to fix it with a clean install.

    Erik

    November 26, 2016 at 1:29 pm #717210
    Erik

    Hello Kriesi team,

    After a clean install of WP and the Enfold theme, the theme options still aren’t working… Its still inpossible to ad logo’s, do website styling, enter the API keys etc.

    Can you please help us?

    Thanks, Erik

    November 27, 2016 at 1:31 am #717331
    Nikko

    Hi,

    I can see a lot of mixed content errors in the console, this is due to some contents are served in http instead of https. I tried going to Settings > General > check for WordPress Address(URL) and Site Address(URL), you should see it is still http though it should be https, can you change this to https? it’s a greyed out which means you can’t change it in the dashboard.

    Best regards,
    Nikko

    November 27, 2016 at 7:10 pm #717461
    Erik

    Hi Nikko,

    Thanks. I can’t change these settings also. Does it help when I give you acces to these files with FTP credentials (see private content)?

    Erik

    November 27, 2016 at 8:26 pm #717479
    Basilis

    Hi!

    That is not something we can help.
    Please consider to hire a freelancer who will be able to help you with your issues.

    Thanks a lot for your understanding

    Cheers!
    Basilis

    November 29, 2016 at 9:00 pm #718514
    Erik

    Hi Basilis,

    Thanks. In the meanwihle the problem is solved. We discovered a writing problem in the /temp folder from our hosting provider. This seemed to be the reason for this strange issue. Anyway, thanks for supporting us!

    Cheers!
    Erik

    December 1, 2016 at 5:55 am #719086
    Rikard

    Hi Erik,

    Great, glad you found the problem and thanks for the feedback. We’ll keep the thread open in case this should occur again.

    Best regards,
    Rikard

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