Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • May 4, 2015 at 10:11 am #438805
    spf

    Hi,

    I use enfold. It is great.

    But I have one problem only with safari:
    after typing the first letter into an entry field, the page scrolls up.
    When I type the next letter, the page scrolls back.

    I made a litte movie to demonstrate this:

    Do you have an Idea, what I can do to avoid this safari problem?
    If you need login credentials, please tell me.

    Regards,
    Sabine

    • This topic was modified 6 years, 4 months ago by Yigit.
    May 4, 2015 at 4:11 pm #439011
    Yigit

    Hey Sabine!

    I can reproduce the issue on Chrome as well. Can you please try de-activating all active plugins and check if that helps?

    Cheers!
    Yigit

    May 4, 2015 at 4:48 pm #439063
    spf

    Hi Yigit,

    there are no active plugins.
    I can not reproduce this on chrome (macintosh).

    Regards
    Sabine

    May 4, 2015 at 4:51 pm #439069
    spf

    correction: on chrome the problem occurs only in the password field but not in the username field.

    May 5, 2015 at 8:24 am #439549
    Rikard

    Hi!

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

    Best regards,
    Rikard

    May 5, 2015 at 8:59 am #439565
    spf
    This reply has been marked as private.
    May 6, 2015 at 4:43 pm #440462
    Andy

    Hi!

    you are using quite an old version of the theme. Please update to Enfold v3.1.5 and also update to the newest WordPress version. Let us know in case you still need help.

    Regards,
    Andy

    May 7, 2015 at 8:01 am #440792
    spf

    Hi Andy,
    I updated enfold and wordpress but the problem still persists.
    Can you have look, please?
    Regards
    Sabine

    May 7, 2015 at 5:09 pm #441083
    Yigit

    Hey!

    Please flush browser cache and refresh your page a few times, it does work fine on my end right now.

    Best regards,
    Yigit

    May 15, 2015 at 10:09 am #444854
    spf

    Hi Yigit,
    are you sure? At my Safari and Chrome on Mac the problem remains also after flushing browser cache. Can you please try again?
    Regards
    Sabine

    May 25, 2015 at 5:20 am #449341
    Ismael

    Hi!

    Looks like you’re using a custom script or plugin inside the layer slider. I’m sorry but we don’t provide support for third party plugins. Please contact the plugin or script author for more info regarding the issue.

    Regards,
    Ismael

  • Author
    Posts
Viewing 11 posts - 1 through 11 (of 11 total)
  • You must be logged in to reply to this topic.