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AuthorPosts
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December 3, 2014 at 7:26 pm #362402
Hey – I just noticed that our video is no longer looping on Safari 8:
http://www.AlteraGroup,com
It seems to work fine on Chrome & FF.
If this is the case, are there any mods we can make to the .js to fix?Thanks!!
Jay
December 4, 2014 at 1:53 am #362627Whoops – typo in the URL:
http://www.alteragroup.comDecember 5, 2014 at 6:06 am #363431Hi!
you are using a WebM video, which is unfortunately not supported by Apple (Safari): http://www.wired.co.uk/news/archive/2010-05/20/on-web-video-support-safari-now-stands-alone
Cheers!
AndyDecember 5, 2014 at 6:49 pm #363748Thanks for the reply Andy – The video plays fine in Safari as I have mp4, webM & Ogg:
http://cl.ly/image/160M2j1L0e21The issue is that videos no longer loop in Safari. It plays one, then stops.
Jay
December 6, 2014 at 2:06 am #363980Hi!
I checked the site on safari and leave it there to play. I think more than 5 minutes have passed and the video is still playing. I’ll ask the rest of the support team to take a look. Cool clouds.
Cheers!
IsmaelDecember 6, 2014 at 2:38 am #363995Thanks Ismael – can you confirm you’re using Safari 8? My stats say you’re on 5.1 and that’s the difference.
Jay
December 9, 2014 at 5:38 am #365165Hi!
Yes, I’m on Windows 8, lower version of Safari. We already reported this issue to Kriesi. Please wait for his confirmation.
Best regards,
IsmaelDecember 10, 2014 at 11:30 pm #366318Hi!
I was able to reproduce the issue on safari 8.0 on your site. the weird thing is that it seems to be limited to this video you are using. I have downloaded it and tried to use it locally with the same result. Once I used another mp4 video the looping worked just fine.
Not sure if the movie is damaged, if its an encoding problem or if there is anything else that is causing the issue but in this case I am afraid the problem might be safari in conjunction with this video and not the slideshow script, which would mean that there is not a lot I can do.
Probably the easiest way to circumvent the problem would be to upload the video to either youtube or vimeo and then use those services to show the video. I will see if I get similar reports from other users, but right now with the limited information I got I am afraid this might be the only short term solution…
Best regards,
KriesiDecember 11, 2014 at 8:27 pm #366864Thanks for checking – here is another site that uses a similar setup with the same issue:
http://www.incelebrationofkids.comI used Miro to encode these (http://www.mirovideoconverter.com/) which seems to be pretty widely used.
By contrast, here is a site using Bridge with a video prepared in the same way and this seems to work ok:
http://www.allthatsteamboat.comIf there’s anything I can do to help please let me know.
Thanks so much for all your help.
December 13, 2014 at 8:37 pm #367759HI Kriesi – I got it to work with a different script:
http://www.alteragroup.com/test-page/
This does loop wSafari 8I used this script:
https://github.com/VodkaBears/VideIs there a way to incorporate this in Enfold?
Thanks,
JayDecember 15, 2014 at 1:08 am #368065December 29, 2014 at 8:37 pm #372793Hey guys – any status on this?
January 13, 2015 at 6:25 am #378651Hi jayohare & Kriesi staff,
I’m facing exactly the same issue https://kriesi.at/support/topic/video-background-doesnt-loop/. Only certain mp4s play via Safari 8.0/Yosemite. They’re playing fine in IE10 and Chrome. I haven’t gotten to the bottom of this; I can only assume that it is an encoding problem.
I will test a bit with tuning the video and metadata to see if it has got an impact.
Cheers,
BrunoJanuary 16, 2015 at 12:36 pm #380724 -
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