Viewing 7 posts - 1 through 7 (of 7 total)
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  • #1250871

    Hello,
    I had a ticket in about this a few weeks ago, and you were able to help me out. Something is wonky in my theme configuration, and it is filling up my webserver space. Last time it was 40 gigs, and after you sorted it out, it was 7 gigs. Since then, it has swelled to 31gigs.
    Can you please look at this and see what is causing it and how I can fix it?

    #1251013

    Hi Tier1Graphics,

    Thanks for giving us admin access.
    I tried to use File Manager plugin but it can’t open dynamic_avia folder.
    I also tried the credentials using the IP via FTP or cPanel, it doesn’t work please check.
    The first thing I do to access cpanel is either using the IP you gave or the link in private content, however, the credentials you gave aren’t accepted.

    Best regards,
    Nikko

    #1251167

    YikesI
    My Apologies.
    I have included the correct information in the private window.

    #1251439

    Bump

    #1251579

    Hi,
    I have included the log in you requested below.

    #1251598

    Hi Tier1Graphics,

    Thanks for giving us cPanel access.
    I have checked it and observed for some time if it regenerates css and js files from time to time and it seems Fix WP bug, add unique timestamps is working properly and did not see anything added. Though you should expect it to generate css and js every time a change is being made in the Theme Options.

    Best regards,
    Nikko

    #1251610

    Hi Tier1Graphics,

    I apologize I spoke too soon.
    The Real Estate website seems to work properly just with the default setting, however, Tier One site seems to have that issue, I tried again with Fix WP bug, disable unique timestamps and it seems to work properly. Please try to check within few or several days and give us feedback if it’s working positively.

    Best regards,
    Nikko

Viewing 7 posts - 1 through 7 (of 7 total)
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