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  • August 17, 2017 at 7:00 pm #840581
    planbsocial

    I just started having problems with every page of my Website on which I had an existing RSS newsfeed widget. The top of the page would load, but everything below the header was blank. I deleted the widget from the page, and everything loaded fine.

    So…I updated the theme to the most current version, and am now trying to add the RSS newsfeed widget back to the pages where I want it, but when I click “Save”, the “loading” icon just spins – it’s been spinning for over 2 minutes now. I tried to replicate, and again, it is hanging/spinning.

    I am attaching a link to the screenshot in private content.

    August 18, 2017 at 6:27 am #840751
    Rikard

    Hey Brady,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    August 18, 2017 at 5:37 pm #840961
    planbsocial

    Details in Private Content

    August 19, 2017 at 7:11 am #841163
    Rikard

    Hi,

    Thanks for that, I tried opening the problem feed in a browser window and it worked fine opening in a RSS feed browser extension. Why it’s not working using the widget would be hard to say I think but, I’m guessing that there’s some kind of problem with the URL or feed itself since the other feeds are working. Maybe it can only be opened using a RSS reader?

    Best regards,
    Rikard

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