Viewing 14 posts - 1 through 14 (of 14 total)
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  • May 27, 2018 at 12:18 pm #962686
    sasha

    Hi,

    I’m using Enfold on a RTL website. After updating Enfold ver from 4.0.7 to 4.4 the columns order on the back-end (where I’m editing the page) is reversed. How can I fix this?

    Thanks

    May 28, 2018 at 2:09 pm #963217
    Victoria

    Hey sasha,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    June 5, 2018 at 9:04 am #967080
    sasha

    Hi,

    I just updated ver 4.4.1 and the problem remains…

    June 6, 2018 at 8:24 pm #968042
    Basilis

    Hi,

    have we previously helped you add any custom code, that has been removed?

    Best regards,
    Basilis

    June 6, 2018 at 11:17 pm #968114
    sasha

    No, as far as I can remember…

    June 9, 2018 at 7:47 pm #970515
    Mike

    Hi,
    Your login has a third field “Google Authenticator Code” please disable or provide what we need to complete.
    It sounds like the RTL css has changed since v4.0.7, do you still have your copy of this version on your computer? Can you link to it via dropbox?

    Best regards,
    Mike

    June 10, 2018 at 1:40 am #970585
    sasha

    The problem is on the back-end…

    June 10, 2018 at 1:52 pm #970764
    Mike

    Hi,
    Thanks for the tip, I was able to login.
    Do you mean these are reversed? Please see screenshot in Private Content area.

    Best regards,
    Mike

    June 10, 2018 at 2:25 pm #970767
    sasha

    I mean the columns of the avia builder are displayed in reverse (see the attached screenshots).

    When I enter a published page I see that the front-end looks as it should but the columns on the back-end are reversed…

    (I works ok on Enfold ver 4.0.7 which is the version I use on the live website).

    June 10, 2018 at 6:03 pm #970817
    Mike

    Hi,
    Thanks for the images, I see now. This looks like a RTL css issue, as the backend is correct and the front end is wrong, right?
    Since you already have both versions installed can you include a link to the page in your screenshot on both servers so I can compare and find the difference?
    If not I will install both on mine.

    Best regards,
    Mike

    June 11, 2018 at 2:47 pm #971208
    sasha

    The front is right and the back-end columns are wrong…

    You can enter the back-end (editing) of any of the published pages and you’ll see the columns are on a reverse order as opposed to the way they are displayed on the front-end which looks as it should…

    June 12, 2018 at 7:08 am #971551
    Mike

    Hi,
    Sorry, I took a look at your homepage and found your frontend & backend matched, Please see screenshot in Private Content area.
    I also looked at 3 other random pages.
    Then I tested on my localhost RTL:
    2018-06-12_005204
    and LTR:
    2018-06-12_005425
    Is this only happening on some pages?

    Best regards,
    Mike

    June 12, 2018 at 1:43 pm #971667
    sasha

    This is so strange… See the screenshot of how it looks for me…

    June 13, 2018 at 3:27 am #972005
    Mike

    Hi,
    Yes this is strange, no wonder we were not understanding each other :)
    Now let me ask if you have tried logging in as the user you gave us, or is this from a different user, like your own account?
    Also what browser are you using? If your browser allows languages, what happens if you set your default language to English?

    Best regards,
    Mike

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