Viewing 8 posts - 1 through 8 (of 8 total)
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  • #965385

    Hey there,
    made an update of 4.4. over ftp. Now the Starterpage looks diferent. Before updating, the fotos of Slider was over the whole page. Now, it is the Header visible without the logo in white, without transparency.
    In private content I put 2 links. Actually both have the same design / layout.

    Greets Gabi

    #966628

    Hey GaWi,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #971377

    yes, of course

    #972134

    Hi GaWi,

    Thank you. I see no errors and no customizations, and yet, the header transparency does not kick in.

    A plugin conflict may be one of the reasons for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to the latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Victoria

    #972450

    Hy Victoria,
    I did all the steps you wrote. Once again actualisised enfold-theme over ftp. Deactivated plugins, deleted rubish-plugins. Switch on step by step. Still the Header without the white logo … thats strange.

    Greets Gabi

    #972709

    Hi,

    Thanks for the feedback. I might be missing something here, but I changed the Header Sichtbarkeit und Transparenz option to Transparent Header, and that is working fine on your site. Could you have a look please?

    Best regards,
    Rikard

    #972966

    Hey Rikard,
    like always – fabulous help. THANKS!
    Greets Gabi

    #973152

    Hi Gabi,

    Great, glad we could help :-)

    Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

Viewing 8 posts - 1 through 8 (of 8 total)
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